Patient Accounts Representative (Cash Posting)

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated.

Cash Posting

As a Cash Poster at Silver Cross, you will be responsible for providing effective and accurate posting of insurance payments and patient payments; Electronic 835’s, Credit Card payments, lock box and paper checks and handle all transactions made at the cashiers window.  The Cash Poster will receive various forms of payments from patients, physicians, Departments, etc. which need to be posted into the various systems and reconciles with Finance daily.  Cash posting is responsible for preparing batches to post insurance and patient payments received via 835 files.  The Cash Poster will need to troubleshoot any rejections or errors to ensure accuracy of payments on accounts and balancing to deposits.  The Candidate will need to keep accurate records, reconcile daily, and provide balancing documentation to Finance regarding postings.  Any unapplied or unidentified payments will need to be researched weekly.  The position is responsible for preparing daily deposits for Brinks, assisting inquiries at the window from patients, employees, physicians, etc. and may be required to provide daily billing and cash summaries to the appropriate email distributions. 

Required Qualifications: 

Education and Training: 

• High School graduate or equivalent.   

• Excellent customer service skills.   

• Must be a team player. Must have basic computer knowledge and ability to type.   

• Previous telephone customer service experience required.  

• Meditech and Cerner systems experience preferred.  

• Must be able to multi-task & perform effectively & efficiently in a fast-paced & high volume environment.   

• Needs to have a good understanding of medical insurance.  

• Minimum of 1 year previous hospital or medical office medical insurance experience.  

• Bi-lingual (Spanish) a plus. 

Work Shift Details:

Days, Part-time; Days
(10am to 2:00pm or 9:30am to 1:30pm)

Department:

PATIENT ACCOUNTS

Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.   

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

·       Medical, Dental and Vision plans

·       Life Insurance

·       Flexible Spending Account

·       Other voluntary benefit plans

·       PTO and Sick time

·       401(k) plan with a match

·       Wellness program

·       Tuition Reimbursement

Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match.  However, registry employees are ineligible for Health and Welfare benefits.

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

The expected pay for this position is listed below:

$17.99 - $22.48