Patient Account Representative - EHS Customer Service - Full Time

Come work at the best place to give and receive care!

​Job Description: 

Who We Are:

Here at SolutionHealth, we take great pride in serving our community, patients, and families. If you meet the requirements below, and are ready for a great new adventure, consider applying!

About the Job:

The Patient Accounts Customer Service Representative is responsible for various aspects of the revenue cycle. This position primarily supports the Central Billing Office for Elliot Health System. The Patient Accounts Customer Service Representative promotes revenue integrity by ensuring timely and accurate resolution to patient account questions.

What You’ll Do:

• Receives and follows up on all billing telephone or email inquiries and accurately documents exchanges in the electronic patient accounting system using Elliot Health System standards
• Understands, reviews, and articulates the Elliot Health System’s Accounts Receivable billing processes, insurance payment schemes, financial protocols and collection of patient financial responsibility amounts
• Provides assistance to all Elliot Health System departments when billing questions arise
• Works collaboratively with Early Out and Bad Debt vendors
• And more.

Who You Are:

• High school diploma or GED, Required
• Epic Experience, Preferred

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees 
• Short term, long term disability, Accident insurance, & life insurance
• Tuition Reimbursement
• Referral bonuses
• Accrued earned time for full-time & part-time employees
• 403b Retirement plans, with generous employer contributions
• And more!

Work Shift: 

M-F - 8am-4:30pm - Hybrid

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.