Pathway Coach

• Permanent| Full Time
• Salary: $81,987 + Super + Salary Packaging
• Location: Campbelltown, NSW 2560
• Make a meaningful difference to the lives of Australians in need 

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity

Are you passionate about empowering parents to build brighter futures? As a Pathways Coach at Mission Australia, you will play a vital role in guiding parents through vocational and non-vocational challenges, helping them achieve sustainable employment and education success.

Using a strengths-based approach, you will provide both one-on-one and group support, fostering social and emotional well-being while equipping parents with the tools to reach their goals. By building strong community connections, you will ensure parents feel valued and supported on their journey toward long-term positive change.

In this rewarding role, you will also collaborate with other Parent Pathways sites, enhancing service delivery across the region. Based primarily in Campbelltown, you will travel across Claymore, Gregory Hills, Camden, and Bringelly.

If you’re ready to make a meaningful impact in the lives of families, we’d love to hear from you!

Your key responsibilities will be to:

• Manage a caseload by identifying and addressing participants' vocational and non-vocational barriers, providing tailored support and individualized Pathway Plans aligned with the Mission Australia and Parent Pathways mission.
• Develop and deliver targeted educational and pre-employment programs, along with structured group training workshops, to enhance participants' skills and employability.
• Maintain knowledge of the local job market to connect participants with suitable employment opportunities, while actively gathering feedback to enhance service delivery.
• Collaborate with stakeholders, including Centrelink, Workforce Australia and community services providers to facilitate seamless service coordination and ensure positive participant outcomes.
• Ensure effective program delivery by adhering to operational procedures, maintaining accurate record-keeping, and completing administrative tasks within deadlines while complying with internal and external guidelines.

Requirements for Success

• Relevant qualifications such as a Certificate III or IV in Community Services, Employment Services, Career Counselling, Health, or a related field (or currently pursuing). A Mental Health First Aid Certificate or First Aid Certificate is desirable.
• Experience in Family Services, Workforce Australia Services, or case management, aligning with the role’s focus on participant support and program delivery.
• Proven ability to assist participants in overcoming barriers to employment or education while maintaining strong relationships and individualized support.
• Excellent communication and interpersonal skills; strong organizational and administrative capabilities, including proficiency in Microsoft Office and IT systems.
• Positive team player with a professional approach, maintaining boundaries; willingness to travel regionally Within Sydney Southwest region and adapt to various program needs, providing relief and support as required.
• Current Drivers License.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. 

Your benefits

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support  
• Volunteering opportunities   
• Opportunity to purchase additional annual leave 
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.