We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.
Bobcat is looking for a talented Parts Manager to assign and direct all work performed within the department. The successful candidate will have a hands-on approach and will be committed to implementing strategies that increase the productivity of the parts department and elevating the customer experience.
Essential Job Functions:
- Maintains effective Parts Department processes to ensure internal and external customer satisfaction.
- Responsible for all daily duties of the department, stock orders, recording transition on sales, cleanliness, staffing, and stocking.
- Train and develop Parts Department employees.
- Provide superior customer service, in person, and over the phone.
- Awareness of customer base and unique applications.
- Conducts a quarterly physical inventory of all parts and related inventories.
- Analyze and resolve discrepancies between computer inventory and actual parts on hand.
- Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.
- Maintains a positive attitude and builds teamwork with their employees.
Job Requirements:
- Minimum of three years’ successful management experience, within the construction industry preferred.
- Sufficient knowledge of modern management techniques and best practices.
- Excellent organizational skills.
- Results driven and customer focused.
- High school diploma or equivalent.
Work Environment/Physical Demands:
- Many working hours are spent sitting down and working on a computer but managing by walking around is a must.
- Time will also be spent with the Service Advisors discussing technicians’ times and quotes.
- Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.
- Answering the phone and speaking with customers and employees.
- The noise level in the work environment is usually moderate but is right off the shop floor so can occasionally be loud.
Benefits:
- Health, Dental, Vision, Life & Disability Policies
- Employee Discounts
- 401K Plan with Company Match
- Paid Holidays & Vacation
- Training & Advancement Opportunities
Pre-Employment drug screens, background screening & proof of employment eligibility (E-Verify) are required for any position offered.
We are always on the lookout for people who bring fresh perspective and life experiences to our team.