Partner Success Manager

We are searching for a results-oriented, growth-focused account manager to join our growing account management team at Sophia Learning. The right person for this role will bring a POV on how to build new relationships, and expand current relationships, to hit partner goals. They will manage a portion of our university partners, helping to build best practices in outreach and communications to help partner retention and growth.

This role will be the day-to-day lead for many partnerships, responsible for understanding and offering solutions to partner’s business objectives to help them to achieve their goals. They will do that by creating and introducing new strategic campaign ideas (including email, social, SEO, etc.) and managing the launch process for new partners with both internal and external stakeholders.

Their goals will include outreach/communication goals as well as partner retention and growth.

The primary goals of this role will be focused on retention and growth while secondary goals include partner outreach. A candidate will be successful in this role if they are proactive, an innovative problem solver, and are continuously seeking opportunities to provide value to our partners through data and insights.

Essential Duties & Responsibilities:

• Develop relationships directly with university and business accounts to drive engagement.

• Be an effective storyteller, with strong presentation skills, who can successfully articulate Sophias value proposition, overcome.

• objections, and build trust and credibility to influence decision makers and secure business.

• Partner with leadership teams across client organizations to plan and execute communication strategies and engagement.

• events.

• Coordinate and execute all client-facing and employee-facing outreach events including trade shows, conferences, client.

• meetings and presentations and other events as assigned.

• Proactively present growth opportunities that align with the partner’s strategic mission and assist in reaching growth goals.

• Work with marketing, creative, and product teams to support the strategy needs.

• Monitor performance, delivery, and pacing for all active campaigns and present out data to internal and external teams.

• Coordinate and execute all client-facing and employee-facing communications including email campaigns, print and electronic.

• marketing collateral, social media, and other campaigns as assigned.

• Utilize data to provide value and drive strategic conversations with accounts.

• Develop and manage a network of contacts and referral sources.

• Assess client needs and provide feedback to the leadership team.

• Collaborate with the larger Activation Team to ensure strategic alignment and adoption of best practices.

• Other responsibilities as assigned.

Job Skills:

• Must be a strong communicator to all levels of an organization with an ability to build relationships with clients and peers.

• Must have exceptional presentation skills, and the ability to quickly alter outreach approach based on client response.

• Sell ideas internally and externally: influence internal teams and external clients to drive quality executionAbility to analyze and present data and findings clearly, concisely, and accurately, and be able to draw meaningful conclusions.

• and recommendations for action.

• Ability to work cross-functionally.

• Must be self-motivated and can motivate others.

• Must be detail-oriented and able to manage multiple projects on varying timeline.

• Experience with demonstrated success in account management, business development, corporate outreach, and lead.

• generation; preferably in the education industry.

• Track record of quota achievement and ability to deliver consistently against targets.

Education:

• Bachelor’s degree preferred.

Other:

• Must be able to work more than 40 hours per week when business needs warrant.

• Other essential functions and marginal job functions are subject to modification.

#LI-JD1

SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.

Careers - Our Benefits, Strategic Education, Inc

SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary.  The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.

$73,900.00 - $110,900.00 - Salary

If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.