Harris Computer

Partner Success Consultant

Texas, United States Full time

Key Responsibilities

Sales & Growth

  • Develop and execute go-to-market strategies to expand business within assigned regions.
  • Conduct market research and build targeted prospect lists using disciplined prospecting methods.
  • Drive new business opportunities through cold calling, networking, and industry events.
  • Prepare compelling proposals, quotations, and RFP responses.
  • Maintain accurate forecasting and pipeline management in Salesforce CRM.

Partner Success & Retention

  • Manage onboarding and implementation for new partners, ensuring successful rollout and adoption.
  • Conduct periodic check-ins and goal reviews with partner leadership teams.
  • Oversee renewals and payment processes, collaborating with the Renewal team.
  • Lead cross-functional teams to analyze usage trends and implement strategies for increased adoption.
  • Deliver training sessions, webinars, and create knowledge resources as needed.

Strategic Collaboration

  • Represent your product line on the Operations Council to identify trends and influence product evolution.
  • Collaborate with marketing and product teams to design campaigns and services that meet partner needs.
  • Identify and develop new billable services to address evolving customer challenges.

What We’re Looking For

  • Experience: 3–5 years of proven success in EdTech SaaS sales and/or customer success.
  • Skills:
    • Strong consultative selling and solution-based approach.
    • Expertise in relationship management and account growth strategies.
    • Ability to deliver training and communicate effectively with educators and leaders.
    • Proficiency in Salesforce CRM and Microsoft Office Suite.
  • Traits:
    • Entrepreneurial mindset, results-driven, and highly persistent.
    • Growth-oriented with strong analytical and problem-solving skills.
  • Education: Bachelor’s degree or equivalent experience.