US Bank

Partner Solutioning and Development Manager

Atlanta, GA Full time
Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application.

 

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

Provides leadership and oversight for global partner technology programs across payment platforms, POS systems, gateways, and hospitality solutions. This role drives the planning, prioritization, and execution of complex integration, certification, migration, and network‑enablement initiatives. Manages a large portfolio of small, low‑touch partners, ensuring consistent communication, operational continuity, and technical readiness. The position collaborates with large internal and external organizations to introduce automation that improves scalability, efficiency, and overall partner experience. Operates with a global remit, aligning processes, standards, and delivery across multiple regions.

Key Responsibilities

  • Lead planning, execution, and delivery of global partner integration programs, including onboarding, certification, deployment, and technical enablement
  • Drive large‑scale, multi‑phase platform migration initiatives, ensuring alignment across engineering, operations, and regional teams
  • Manage technical onboarding and network connectivity programs supporting third‑party networks and international partners
  • Manage a large portfolio of small, low‑touch partners, ensuring timely updates, operational stability, and clear technical guidance
  • Collaborate with large organizations to design and implement automation that enhances partner experience and program scalability
  • Identify and manage program risks, dependencies, and cross‑regional impacts; drive resolution strategies and ensure stakeholder alignment
  • Partner with sales teams to scope and solution new partner integrations, ensuring clear technical and operational requirements
  • Coordinate with Commercialization, Product, Risk, Operations, and Legal teams to align programs with business objectives, compliance, and regulatory standards
  • Provide program documentation, reporting, dashboards, and executive‑level status updates
  • Support global standardization efforts to create consistent processes, integration patterns, and partner experience across regions
  • Track KPIs and performance metrics to identify improvement opportunities and drive program optimization

Basic Qualifications
  • Bachelor's degree, or equivalent work experience
  • 12 or more years of relevant work experience
  • Ability to travel (local and regional, some national)

Preferred Skills/Experience
  • 10+ years of experience in payments, partner technology, technical program management, or related fields
  • Demonstrated experience leading complex, multi‑stakeholder programs with enterprise and global impact
  • Strong understanding of payment networks, POS ecosystems, gateways, device environments, and security standards
  • Proven ability to work across multiple business lines and influence at senior levels
  • Excellent communication, analytical, and program execution skills
  • Preferably located in Eastern U.S.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

 

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126,820.00 - $149,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.