Hewlett Packard Enterprise

Partner Program Operations Manager – Channel Networking

Spring, Texas, United States of America Full time
Partner Program Operations Manager – Channel Networking

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Help build the best Networking company on the planet!  This role focuses on enabling success for HPE’s Networking business in the channel by enabling partners in our HPE Partner Programs.  These include the new Partner Ready Vantage, SMB / eCommerce, and special programs like Global Deals and the Hospitality vertical.  Key focus areas extend from direct support of program guides and content, onboarding and enrollment improvements, partner status and check engine requirements for HPE Networking, partner data analysis and improvements, and channel payment success.  You’ll work with our channel strategy teams, operations, and IT on all these fronts to ensure an optimal partner experience and growth.  This scope requires a background in HPE sales operations, channel, account operations, or a similar discipline area.  Partner program experience is ideal as well.

The ideal candidate will have a mix of communication ability (writing and presentations) as well as a penchant for data and analysis.  The role develops, implements and utilizes processes and tools to enable the partner insights on program enrollments, certification & training, data quality issues, time to first deal, time to first payment, and other analyses to make the partner experience transparent and enable identification of improvement opportunities.

Develops, implements and utilizes processes and tools to enable the partner life-cycle across their participation in HPE's programs (content, incentives, enrollment, onboarding, certification, success tracking, data & profiling). Reports and analyzes data on channel productivity and experience. Maintains and enhances automation systems, partner data models, and other tools/systems to effectively monitor the overall success and improvement initiatives of our partner programs for HPE Networking.

Responsibilities:

  • Develops organization-wide architectures and methodologies for the design and implementation of channel partner programs for HPEN

  • Consults with senior and executive business leaders to identify relevant analytics, standards and metrics for the assigned areas

  • Develops overall operations framework, including forecasts and budgets, to meet resource and partner needs

  • Identifies and evaluates new technologies, process innovations, and partner relationships for alignment with strategy roadmap and business value

  • Creates plans for integration and update into sales operations architecture.

  • Leverages recognized domain expertise, business acumen, and experience to influence and guide decisions of executive business leadership, sales partners and customers.

  • Provides guidance and mentoring to less-experienced staff members to set an example of innovation and excellence.

Qualifications:

  • Bachelor's or Master's degree in Business Management or equivalent

  • 10+ years experience

  • Extensive experience designing and developing business-wide channel / program operations support systems and solutions

  • Excellent analytical, statistics and problem-solving skills.

  • Extensive expertise in business and channel operations processes and their application to business-wide systems

  • History of innovation with examples of developing new technologies and practices for quality systems, processes, and projects

  • Excellent written and verbal communication skills

  • Mastery in English language.

  • Ability to effectively communicate channel operations architectures, plans, proposals, and results, and negotiate options at business unit and executive levels.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job:

Sales Operations

Job Level:

Master

    

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Annual Salary USD 105,500 - 243,000 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.