Live Music at Spotify is dedicated to connecting fans with live experiences — bridging the world of streaming and the concert floor. Our team works at the intersection of Spotify's massive listener base and the live events ecosystem, helping fans discover, access, and attend the shows they love.
The Partner Operations team sits at the heart of the Live Music business, leading customer success for our live event affiliate program and owning the operational infrastructure that keeps our ticket partner ecosystem running and growing. We operationalize new business offerings — which means we take things that don't yet have a playbook and build one. We're metrics-driven and KPI-focused, and we actively invest in AI tooling and modern ops practices to stay efficient as the program scales.
We're at an inflection point. We're currently standing up operations for a major new offering, with a significant scaling push expected in H2. It's a rare opportunity to join a team mid-build — where your fingerprints will be on the systems, processes, and outcomes that define how this program grows. If you're someone who gets excited by turning ambiguity into structure, and you want to work somewhere that takes both live music and operational excellence seriously — this is the team.