Part-Time Bistro Attendant

Title: AM Bistro Attendant 

Location: Glenwood Springs, CO  

Status: Part-time (up to 20 hours) 

Reports to: Assistant General Manager/Bistro Supervisor  

Pay Range: $15.50/+tips 

Job Summary: The AM Bistro Attendant is responsible for delivering exceptional guest service during breakfast operations while maintaining cleanliness, food quality, safety standards, and efficient front- and back-of-house operations. This position supports all aspects of the hotel bistro, including guest interaction, food and beverage preparation, cashier responsibilities, stocking, cleaning, and kitchen support. 

Schedule 

• Early morning availability required  

• Breakfast service hours: 6:30 AM – 10:00 AM  

• Weekend and holiday availability may be required 

Essential Duties & Responsibilities 

Guest Service 

• Greet guests warmly and provide attentive, professional service  

• Follow hospitality service standards including the 15/5 guest acknowledgment rule  

• Accurately take guest orders, process payments, and communicate orders to the kitchen  

• Ensure dine-in and to-go orders are prepared and delivered correctly and promptly  

• Maintain menu knowledge and answer guest questions regarding food and beverage offerings  

• Prepare and serve specialty coffee beverages to Starbucks “We Proudly Serve” standards  

Front of House Operations 

• Open and prepare the bistro for daily breakfast service  

• Operate POS/MICROS system and manage cash drawer procedures  

• Brew coffee and maintain beverage stations throughout service  

• Stock and organize coffee supplies, condiments, pastries, beverages, utensils, and to-go supplies  

• Maintain cleanliness and organization of dining areas, counters, displays, equipment, and service stations  

• Monitor and replenish inventory throughout the shift  

• Ensure televisions, music, and dining atmosphere meet hotel standards  

Kitchen Support 

• Assist with breakfast food preparation and execution according to recipes and service standards  

• Prepare breakfast sandwiches, burritos, bacon, fruit cups, yogurt cups, and other menu items  

• Operate kitchen equipment including TurboChef oven, fryer, griddle, dishwasher, and espresso machines safely and correctly  

• Maintain food safety standards, temperature logs, sanitation procedures, and proper food labeling/dating  

• Wash dishes, sanitize work areas, and restock kitchen supplies as needed  

Closing Duties 

• Complete all assigned cleaning and restocking responsibilities  

• Properly clean and maintain coffee and kitchen equipment  

• Complete end-of-shift cash handling and reporting procedures  

• Sweep, mop, sanitize, and organize all front- and back-of-house areas  

• Prepare the bistro and kitchen for the following day’s service 

Qualifications 

• Previous hospitality, restaurant, café, barista, or customer service experience preferred  

• Cash handling and POS experience preferred  

• Ability to multitask in a fast-paced environment  

• Strong communication and guest service skills  

• Basic food safety and sanitation knowledge preferred  

• Ability to work independently and as part of a team  

Physical Requirements 

• Ability to stand and walk for extended periods  

• Ability to lift up to 30 pounds  

• Ability to bend, reach, carry, and perform repetitive motions  

• Comfortable working in a kitchen and food service environment  

Performance Expectations 

• Maintain professionalism and positive guest interactions at all times  

• Ensure cleanliness and organization throughout the shift  

• Follow food safety, sanitation, and hotel operational standards  

• Prepare and deliver breakfast items within established service timelines  

• Demonstrate reliability, teamwork, and attention to detail 

Work Environment:  

• Primarily works indoors, with protection from weather but not necessarily from temperature changes.  

• Frequently stands and walks for long periods.  

• Regularly lifts and carries objects up to 20 lbs., and frequently handles objects weighing up to 10 lbs.  

• Requires reaching, handling, talking, hearing, and seeing as part of daily responsibilities.  

• Flexibility to work days, weekends, and holidays as needed.  

Other Duties:   

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.