Parking Operations Assistant NF-02

Parking Operations Assistant NF-02

Department: Department of the Army

Location(s): Honolulu, Hawaii

Salary Range: $24.21 - $24.89 Per Hour

Job Summary: Serves as a Parking Operations Assistant in the Parking Garage of the Hale Koa Hotel. This announcement is open to current Hale Koa Hotel employees only.

Major Duties:

• Performs work associated with the day-to-day operations of a parking facility encompassing a three level garage and a surface area lot. The functions are automated in that the fees charged and collected are performed by an automated system. Incumbent is required to work an assigned shift and assist patrons, as needed to enter, park, and exit the facility. Verbally interacts with guests in a clear and concise manner and explains processes and procedures, location of machines, how to make payment, or resolve concerns; refers complex issues to the manager on-duty. Post inter-office communications. Prepares for peak periods of time by knowing available parking stalls or redirecting flow to other areas or locations. Cooperates with law enforcement and security personnel for the benefit of patrons and their property. Provides visual oversight of operations by making rounds. Recommends improvements in operations based on factual data to management. Completes various operational reports such as reports on the performance of equipment and the collection and accounting of fees for services provided. Duties also include the preparation of cash deposits and daily activity reports; validations based on military and civilian rank and standing; verifying associated data and identifying and correcting discrepancies; collating information and reports prior to forwarding to the proper person or office ensuring the protection of all sensitive information. Operates fee computer and processes parking tickets according to proper fee schedule and verification of ID. Executes closing procedures, sends information to designated individuals and clears computers at designated times. Orders supplies and equipment while ensuring acceptable levels of stock while anticipating needs and executing as necessary. Maintains inventory and key controls during the assigned shift. Prepares stalls for cleaning and places traffic cones. Enforces rules, policies and internal controls of the facility. Inspects equipment to insure proper operation. Performs routine maintenance and minor trouble shooting of the automated equipment as required in accordance with manufacturer specifications and authority granted by management. Actuates parking equipment using key or code, monitors and maintains blank ticket supply in gates, monitors and maintains receipt supply, and monitors and maintains change and receipt supply in pay stations. Maintains database and accurate expiration dates. Accepts payments for monthly parking fees and renewals. Processes refunds and issues receipts.

Qualifications: Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position. A qualified candidate must possess the following: -Must be able to perform basic mathematical computations. -Must have experience in MS Office (Word, Excel). -Must be able to communicate clearly and effectively, both orally and in writing. -Must be able to drive and maneuver a motorized cart.

How to Apply: You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement # WENAFP42612868529. The complete application package must be submitted by 11:59 PM Eastern Time on01/25/2026 to receive consideration. Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to include in your application. Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12868529 Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (https://appsupport.usastaffing.gov/hc/en-us) site. To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status 2. Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 PM, Hawaii Standard Time to the Human Resources Office, on the closing date of this announcement.

Application Deadline: 2026-01-25