SeaWorld Entertainment

Park Area Ambassador (Seasonal, Janitorial) | SeaWorld San Diego

SeaWorld San Diego Full time

SEASONAL POSITION

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

SEASONAL POSITION

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
 

Please note: We are not accepting J-1 Visa students at this time and do not sponsor visas at our park. All candidates must be authorized to work in the United States at the time of their interview and will be required to provide proof of work authorization upon hire. Please ensure you are available to attend an in-person interview at the date and time you select, as exceptions cannot be made to this requirement.

What you get to do:
As a Park Area Ambassador, you’ll ensure an exemplary level of guest service, including engaging with guests and maintaining a clean and safe environment through the park. Working in a team environment, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will:

  • Interact with others in a positive, professional manner

  • Maintain general cleanliness, organization, and quality of park facilities, including all park areas, and offices buildings

  • Janitorial services to include trash removal/ disposal, sweeping, mopping, hosing, cobweb removal, storage room cleaning, dumpster cleaning, and hard floor/ carpet cleaning

  • Park prep services to include removal/ disposal, product stocking, special projects, and placement/ removal of umbrellas, tables, trash cans, benches, urns, and dispensers

  • Clean, sanitize, and restock restrooms, including supplies such as paper products and soap, to ensure a safe and welcoming guest environment

  • Report any maintenance concerns to leadership in a timely manner

What it takes to succeed:

  • Exceptional customer service 

  • Excellent multi-tasking and time management skills 

  • Outstanding communication abilities 

  • Active listener with the ability to anticipate guests’ needs 

  • Ability to promote and ensure a safe and secure environment 

  • Flexibility to perform varied duties  

What else is important:

  • Must be at least 16 years of age

  • Ability to initiate conversations with guests

  • Must be able to lift, push, pull and/or carry up to 50 lbs.

  • Position engages in extensive walking and standing throughout entire work shift

  • Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)

  • Perform cleaning duties; including use of cleaning chemicals

  • Must be willing to comply with all SEA grooming guidelines and employment standards

  • Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures

  • Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement. 

  • Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations

  • Must be flexible in work locations as placement will depend on business needs

  • Ability to successfully complete all legal, company and department training requirements within established timelines
     

Availability and Hours:

  • This is a seasonal role

  • All ambassadors must have 5 days of unrestricted availability, to include both weekend days during the peak season. You must be able to work varied schedules, including nights, weekends, and holidays

  • You may be scheduled up to 40 hours. Hours scheduled may vary based on business need


Interview Scheduling

  • Please self-schedule for one interview only. If you are interested in multiple roles, you may discuss all opportunities with a recruitment representative during your scheduled interview.


Rehire Applicants (Former Employees)

  • If you previously worked for our company and are not a current ambassador, please apply on the Rehires Only requisition and do not schedule an interview. Once you have completed the rehire review process, a member of our recruitment team will reach out with next steps.

  • Click here to routed to the application Rehires Only Requisition

  • All former employees are required to complete this process to determine their eligibility to return to the company. Please submit this form only once, as only one submission is needed to determine rehire eligibility.

If you are currently employed as an ambassador at SeaWorld or Sesame Place, please do not complete this form, as it is intended for external candidates only.

Compensation:

  • 17.75 USD per hour

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways
     

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.