PAHO Consultant - Corporate Communications

OBJECTIVE OF THE OFFICE/DEPARTMENT

This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

Contractual Agreement:

Non-Staff - International PAHO Consultant

Job Posting:

December 24, 2025

Closing Date:

January 13, 2026, 11:59 PM Eastern Time

Primary Location:

Off Site

Organization:

CMU Communications

Schedule:

Full time

PURPOSE OF CONSULTANCY

This consultancy is based in the Department of Communications (CMU) at the Pan American Health Organization (PAHO/WHO). The consultant will provide graphic design and institutional branding support to advance the implementation of PAHO’s Corporate Communications Plan, including the development and application of visual identity standards and the production of print and digital communication assets. The role will work closely with multidisciplinary teams across the Organization to strengthen brand coherence, visibility, and the impact of institutional communications.

DESCRIPTION OF DUTIES:

CONSULTANT TERMS OF REFERENCE

Department of Communications

Corporate Communications Consultant

 

Objective of the Office/Department

The Department of Communications (CMU) at the Pan American Health Organization (PAHO/WHO) is responsible for developing and implementing communication strategies that promote the Organization’s leadership in public health and support its mission to improve the health and well-being of the peoples of the Americas. CMU manages PAHO’s corporate communications and public information efforts, including media relations, social media, digital outreach, internal communications, institutional campaigns, and brand management. It plays a crucial role in shaping the Organization’s messaging and visibility, engaging with global, regional, and national audiences, and building trust in public health. In accordance with the 2023–2025 PAHO Communications Strategy and the CMU Biennial Work Plan (BWP), the department aims to strengthen news media engagement and improve the production of timely, strategic multimedia content to support PAHO’s institutional priorities and technical cooperation.

 

Purpose of the Consultancy

The Department of Communications (CMU) is looking to hire a qualified expert in graphic design and institutional branding to support the implementation of the Corporate Communications Plan. This includes developing standards and guidelines and creating visual identity assets and designs for print and digital media. The role involves working with a collaborative, multidisciplinary team to develop, implement, and oversee design and branding efforts across the Organization’s virtual and physical networks.

 

Deliverables:

The consultant is expected to:          

• Support CMU with traffic management, planning, and tracking the status of daily activities related to corporate identity, graphic design, and communications production.

• Develop innovative institutional branding products, including templates, provide graphic design and communications support, and follow CMU planning to complete key projects with internal stakeholders to increase PAHO’s visibility, brand equity, and strengthen the impact of campaigns.

• Participate in concept development and strategy formulation for communication design in digital and multimedia projects for physical exhibits, web products, and communication collateral to support the Corporate Communications work plan.

• Create graphic materials for World Days campaigns and initiatives, including designs for social media engagement on PAHO’s accounts, and other digital content for marketing collateral, presentations, and the web.

• Collaborate with entities throughout the Organization, as well as external consultants and creative agencies when required.

• Track assigned projects, adhere to strict production timelines, and promote follow-up and status updates of all projects in CMU’s SRS and ProofHub.

• Maintain organized and accessible project directories with optimized version control and proper backup of project files.

 

Qualifications

• University degree in graphic design, visual communication, studio art, or a closely related field.

• At least 7 years of progressively responsible experience in graphic design, institutional branding, or visual communications, preferably supporting complex organizations or multi-stakeholder environments.

• Demonstrated experience developing and applying corporate visual identity systems, branding guidelines, and design standards across print and digital platforms.

• Proven ability to manage multiple design projects simultaneously, including planning, tracking, and meeting strict production timelines in collaborative team settings.

• Strong conceptual and creative skills, with experience contributing to communication strategy, campaign development, and multimedia design solutions.

• Proficiency in professional design tools and workflows, including Adobe Creative Suite and digital asset management practices, with strong attention to version control and file organization.

• Experience working with internal clients, cross-functional teams, and external vendors or creative agencies is an asset.

• Fluency in English or Spanish, with a good working knowledge of the other language, is essential. Working knowledge of Portuguese and/or French is an advantage.

 

QUALITY ASSURANCE AND PAYMENT MODALITY
The consultancy is expected to commence as soon as possible and will run through 31 December 2025, in alignment with CMU’s approved Biennial Work Plan (BWP 2026–2027). Any extension of the consultancy, for a maximum of one additional year, will be subject to continued institutional need, satisfactory performance, compliance with the Consultant Policy, and the availability of funds, and will require prior approval in accordance with applicable PAHO procedures.

 

The consultancy is output-based, with an estimated level of effort of up to 20 working days per month, depending on the scope, volume, and timing of agreed deliverables. The number of days worked in any given month may vary and does not guarantee a fixed workload. Work planning and prioritization will be coordinated with the designated supervisor to ensure alignment with CMU operational requirements, while preserving the independent nature of the consultancy arrangement.

 

All deliverables must be submitted in a final, publication-ready format and will be subject to technical review and quality assurance by the designated supervisor. Quality control mechanisms may include structured feedback from internal stakeholders, verification of compliance with institutional branding and communication standards, and selective review of outputs against agreed deliverables, timelines, and performance indicators, as defined in the Terms of Reference.

 

Payment will be made monthly upon submission and formal approval of a brief progress report certifying the deliverables completed during the reporting period. The report must outline the activities undertaken, the output delivered, and any issues affecting implementation. Payments are contingent upon the satisfactory acceptance of deliveries and compliance with agreed timelines and quality standards.

 

Remuneration will be based on PAHO daily consultancy rates, commensurate with qualifications and experience, and aligned with the applicable consultancy bands. Indicative daily rates currently range from USD 258 (B-Band), subject to final determination at contract issuance and in accordance with PAHO policies and procedures.

 

Contract Duration

12-month with the possibility of an 11-month extension.

All applicants must complete an online profile to be considered for this position.

To apply, submit your résumé.

ADDITIONAL INFORMATION

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
• Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables.  Inclusion in the Roster does not guarantee selection for a consultant contract.  There is no commitment on either side.
• Only candidates under serious consideration will be contacted.
• All applicants are required to complete an on-line profile to be considered for this consultancy. For assessment of your application, please ensure that your profile in the PAHO Career page is updated; all experience records are entered with elaboration on tasks performed at the time.  Kindly note that CV/PHFs inserted via LinkedIn are no accessible.
• A written test may be used as a form of screening.
• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO/WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process. Some professional certificates may not appear in the WHED and will require individual review.
• Any appointment/extension of appointment is subject to PAHO/WHO Regulations, and e-Manual.
• For information on PAHO please visit: http://www.paho.org
• PAHO/WHO is committed to providing a respectful and supportive workplace for all personnel .
• PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.
• PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.
• PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoings will be terminated and may also face criminal prosecution.
• PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.  The execution of the work under a consultant contract does not create an employer/employee relationship between PAHO and the Consultant.
• PAHO/WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant.  The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by PAHO/WHO.