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This role is in support of Cencora's wholesale distribution services in Europe
operating through our Alliance Healthcare business.
Job Title: Warehouse Team Leader - Outbound
Location: Newcastle-upon-Tyne
Salary: £28,108.08 pa
Shift Pattern: Monday to Friday, 3pm-11pm, plus 1 in 4 Sundays (7am-1pm)
Responsible for directing all operatives to ensure an efficient process is in line with budgeted targets
Key Accountabilities
Ensure that agreed productivity rates are achieved and labour costs fall within agreed targets, relating to the number of SKUs and lines processed
Use IT, Manhattan, Knapp, and manual aids to monitor staff performance in areas of productivity and accuracy in relation to agreed targets in SKU and line movement
To assist the management team within the disciplinary process by completing investigations or taking minutes when required.
Ensure damages are kept below the agreed levels (aiming for no damaged stock)
Ensure missing orders/stock are kept within agreed targets.
Responsible for the organisation of staff and ensure they maintain the agreed level of performance throughout the shift.
Ensure all return-to-work forms are completed within the correct time scale
To follow fully with H&S regulations and to ensure all staff comply
Ensure all 121s are completed within the agreed time scale
Attend training and to develop relevant knowledge and skills
Operating Standards
Liaise with other team members within the site to ensure smooth workflow through the warehouse
To ensure all staff keep their areas of responsibility of housekeeping to the agreed standards at all times.
To ensure all stock/returns have been put away to the correct location each day.
To ensure all documentation is presented to each manager on completion of the shift.
Responsible for completion of team sheets.
Competencies
Building Customer Loyalty – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
Safety Awareness – Being aware of conditions that effect employee safety.
Communication
Ensuring leadership and motivation is given through regular daily and weekly team brief to staff
Ensuring routine and regular liaison with fellow team leaders
Training and Development
Effectively carrying out training and development of all staff.
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Essential
Good communication skills – both written and verbal
Site knowledge and inter departmental understanding
One to one process
Return to work process
Good level of numeracy
Organisational skills
Training skills
Health and Safety requirements within a warehouse environment
Desirable
IT literate
Product Knowledge
Security Process
Time management
Key Dimensions
Up to 30 employees
Level of Decision Making
Basic level of decision making to enable the smooth running of their relevant departments
Basic decisions regarding
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned