OTC OM Specialist (French Speaker)

Job Description

Job Description and Responsibilities

 

Primary responsibilities for this position include, but are not limited to, the following:

• Manages the timely, accurate and compliant processing of sales orders for OUR COMPANY to wholesalers, distributors, retail chains, hospitals and physician offices

• Assures timely and useful updates on orders to the customers

• Collaborates – including messaging, reports, follow-up and more - with channel development and supply chain to manage through a variety of supply situations

• Coordinates trade activity for month, quarter and year-end activity to assure resources from a variety of areas are aligned to meet customer and business objectives

• SOP’s & WI’s updates including SOX controls

• Claims / issue resolution

• Credit / Debit note accuracy process check and release

• Enters and generates sales orders into the system

• Analyses new orders based on ad hoc requests

• Daily communication with customers including incoming calls, local business partners and all BSC functional teams

• Enter and generates returns and non-returns credit notes

• Proactively anticipate client needs and deliver excellent client service

• Work collaboratively to address client needs and solve client concerns

• Provide audit documentation as required and make sure the internal compliance policies are applied

• Develops reporting for Supply Chain, Channel Development, Finance stakeholders or others as needed

 

 

Qualifications

 

Education & Experience Required:

• Bachelor’s degree in business administration, Supply Chain or Finance

• Minimum of 2 years of experience in a finance or supply chain department of a multinational company is desired

• Order Management experience is desired
   

Language Requirements:

• English language skills (both speaking and writing) required

• French (both written and spoken) required

• German (both written and spoken) is advantage

 

 

Skills Required:

• Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness

• Strong communication, interpersonal, and organization skills required

• Advanced PC skills (MS Excel, Word, PowerPoint) required

• Experience using SAP is advantage

Physical Position Requirements:

• Prague, Czech Republic

• Be willing to periodically travel to local markets sites

What we offer:

• Exciting work in a great team, global projects, international environment

• Opportunity to learn and grow professionally within the company globally

• Hybrid working model

• Pension and health insurance contributions

• Internal reward system plus referral program

• 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution

• Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card

• Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programs

• Up-to-date equipment

• Competitive salary, incentive pay, and many more

Ready to take up the challenge? Apply now! 
Know anybody who might be interested? Refer this job!

 

 

 

 

 

 

 

 

 

Required Skills:

Account Collections, Business Administration, Business Support, Client Documentation, Client Management, Compliance Policies, Financial Operations, Interpersonal Relationships, OTC Business, Quantitative Analytics, Sales Orders, SAP Project System (PS)

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

01/29/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.