Rock Dental Brands

Orthodontic Insurance Specialist

Little Rock, AR Full time

It's fun to work in a company where people truly BELIEVE in what they're doing! 

We're committed to bringing passion and customer focus to the business.
 

Would you like to work in a fun and energetic environment where you will be challenged, rewarded, and inspired?  At Rock Dental Brands, we are a family and we absolutely insist on having FUN at work. We celebrate victories and our hard work is what allows our dentists to focus on their patients and provide the best care possible.

Job Summary

The position of the Insurance Coordinator is to ensure insurance dental claims are paid in an accurate and timely manner. Below are just a few of the daily tasks and responsibilities this role requires. The work requires that sensitive timelines be met so some flexibility in these responsibilities will be needed at times. In this position you'll be working onsite with the team, this is not a remote or hybrid role.

Just a few of the Responsibilities

  • Working with payers to resolve claim issues

  • Actively reviewing claims rejection reports and correcting any issues

  • Actively work any insurance denials or no pays

  • Researching outstanding claims & >30 days in a timely manner

  • Submitting refunds requests for any payments made in error

  • Submitting corrective claims for any incorrect procedures rendered

  • Comprehensive knowledge of insurance plans, member eligibility and dental billing

You Must Have

  • Some familiarity using Google suite.

  • Strong problem solving and research skills

  • Excellent communication skills

  • High School Diploma or GED

Nice to Have

  • Understanding of CDT Codes and 837 terminologies

What we offer
● Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:
● Support you Professionally: Competitive pay, career growth opportunities, talented and a motivated team who care about each other, our mission, and our patients.
● Support your Health & Well-being: flexible health and insurance options, Employee Assistance Program, and complimentary orthodontic treatments that help you and your family stay on track.
● Life Balance: Paid time off and holiday pay
● Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.