Organizational Project Manager

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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Role ID – C004546

Role Duties and Responsibilities

• Acting as the NATO Enterprise Change Manager for two large scale ICT changes projects within NATO.
• Define strong governance and ways of working around how change managers will consult and integrate into project teams.
• Create a comprehensive change management plan for the project in consultation with the project manager
• Provide expert OCM services to project teams and apply the tools, templates and methodology to ensure project success. Particularly focusing on diagnosing potential threats and strong communications.
• Act as a link between the Project Manager, CDT and NCIA to upskill, embed and continuously develop the new OCM Framework.
• Deliver Organisational Change Management workshops, upskilling sessions, tailored project change sessions and any other ad-hoc requests for OCM support, in your capacity as a subject matter expert.
• Work with CDT & NCIA to create a benchmark and reporting mechanism to assess project success from a change management perspective
• Support the Implementation Project Manager in embedding and delivering the Enterprise OCM Framework ensuring project milestones are met on time and on budget.
• Effectively manage and support the workload and development of the project assistant.
• Cover for selected activities from the main Project Manager during her maternity leave

Essential Skills, Experience and Certifications

• Previous experience in Project/Organisational Change Management frameworks and projects.
• Experience in leading complex projects/teams successfully.
• Experience working in an international environment and/or internally dispersed project teams.
• Understanding of NATO landscape and the NCIA OCM Framework is a plus, as is having attended a workshop or applied the framework to a change.
• Strong communications skills and experience in interacting with senior stakeholders.
• Experience leading change efforts in transformational projects in IT sector
• Excellent written and verbal communication skills;
• Self-sufficient and motivated to deliver best in class services.

Education

• A Bachelor's degree at a nationally recognised/certified University in a related discipline and 4 years post-related experience.

Language Proficiency

• Given the NATO-wide nature of the project and the NATO language requirements, speaking both English and French is desired. 

Working Location

• The Hague, Netherlands

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance