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The Future Begins Here.
At Takeda, we are creating a future-ready organization, one that evolves at the speed of science and technology using data and digital to meet the needs of patients, our people, and the planet. To make that happen, we need your help.
Our Innovation Capability Centers (ICCs) are key for Takeda to become a leading digital biopharmaceutical company. By insourcing data and digital capabilities (e.g., innovation, skillsets, behaviors), we enable speed in connecting and serving patients.
Grow your data and digital skills, create, and enhance solutions for patients around the globe, and help us create a data and digital-forward Takeda. This is a unique opportunity to become the heart of our internal innovation engine.
THE OPPORTUNITY
As our Organizational Change Management Senior Lead, you will lead and support the operational implementation of all change management services to deliver an excellent experience during times of change.
You will be responsible to execute change management and communications activities to support the adoption of new processes and technology to help Takeda to achieve our digital ambitions ensuring an exceptional end user experience.
You will lead the preparation of change management assets based on a defined strategic approach, manage, and monitor the change and suggest reinforcements to support the transition.
ACCOUNTABILITIES:
Change and communication service delivery to effectively support change and provide an exceptional people experience. Services include (but not limited to):
End to End change & communications services for digital technology implementations
Track change & communications effectiveness through standard KPIs
Training within DD&T Programs - Training Material, Training Effectiveness, Training Approach, TNA, Curriculum, LMS, training change agents, etc.
Identification and mitigation/management of organizational, process, system, and data changes.
ROLE:
Execution of the defined training approach.
Where relevant, collaboration with relevant training team members to deliver exceptional user experience.
Execution of communications and engagement activities to drive adoption, including (but not limited to) newsletters, town halls, video scripts, adoption surveys, SharePoint sites, community pages, and FAQs.
Create and manage a dedicated AI Chatbot supporting the change effort.
Collaborate with communications team members to deliver exceptional user experience.
Monitor the change based on process data and additional gathered information using data to identify the appropriate measures.
Apply the Project Management practices used in Takeda’s DD&T organization, in change and communications including, Project plan, Milestone Management, Status tracking and reporting, Deliverables Follow Up, Issue and Risk Management
Guidance and oversight of resources executing activities as required.
Implement relevant continuous improvement ideas to ensure the effective management of change (e.g., Lessons learned, user feedback, RCA’s etc.)
Works with stakeholders to identify and implement improvements within change & communications methods.
As a member of the Change and Communications team support other team activities as needed and participate in OCM community activities to support internal collaboration and capability building.
All other duties reasonably required of the position.
EDUCATION, BEHAVIOURAL COMPETENCIES:
Bachelor’s degree in related specialization area (e.g., Change Management, Communications, Business Administration) is essential.
A minimum of 8 years of experience in change management in a global setting preferably in an IT function .
Experience in managing change in a diverse data and digital technology landscape.
Ability to manage change in a cross functional organization while being flexible and adaptable to work in ambiguous situations.
Excellent interpersonal and communication skills (both written and verbal English) to clearly articulate messages to a variety of audiences.
Ability to work successfully in multi-cultural teams and to build and maintain strong relationship with key local and global stakeholders.
Excellent oral and written communications skills, business acumen with analytical and problem-solving skills.
Practice efficient time management and coordinates tasks, working in an international environment.
SKILLS:
Experience in managing change networks.
Experience in business partnering and providing support services internally to business stakeholders.
Experience managing multiple projects and priorities.
Master’s degree in a related discipline (e.g., Communications, Change Management, Business Administration, Human Resources, IS).
Experience in Pharma and End-to-End GxP projects, including Veeva QMS, is a MUST.
Travel Requirements:
Flexibility to travel in-country and abroad, when required.
WHAT TAKEDA CAN OFFER YOU
Takeda is certified as a Top Employer, not only in México and North America, but also globally.
No investment we make pays greater dividends than taking good care of our people. We offer you:
A meaningful career, grounded in our values.
Continuous professional growth and global careers
A diverse and inclusive network of colleagues
Flexible work environment, including hybrid working
A collaborative culture encouraging an entrepreneurial spirit and agile thinking
A comprehensive salary and benefits package.
At Takeda’s ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
Work Location: Mexico City – Santa Fe.
Hybrid model with a minimum in-office requirement of at least 10 (ten) days per month.