ReSound

Order Management Operator IV

MN, Shakopee Full time

POSITION DESCRIPTION

Position:

Order Management Operator IV

Reports to Title:

Tony Yang (Operations Manager)

Department/Division:

Order Entry/Pre-Fulfillment

Primary Work Location:

Shakopee, MN

Work Schedule:

Days: Monday – Friday (Weekends as needed)

  • Shift: 1st shift
  • Hours: 8–10 hours per day
  • Shift Start: This role requires a flexible schedule with daily starting times ranging between 6:00 AM and 8:00 AM.
  • Shift End: Standard finish time is approximately 4:30 PM, though a degree of flexibility is required for occasional overtime to meet operational demands.

   

Position Overview

The Order Management Operator IV is responsible for transferring files and updating orders process orders through 3D printer, running builds on 3D printer and post process, diagnosing and determining root  cause of issue.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Prep and build batches on 3D software
  • Run builds on a 3D Printer
  • Match and sort shells/molds
  • Calibrate machines and equipment
  • Export impressions on software
  • DSA Test and listening Test
  • Analyze/diagnose frequency response curve
  • Mechanical and electrical assembly
  • Wire and soldering components
  • Capture and Restore patient setting via S&R Tool
  • Maintain accurate documentation and records with integrity

Competencies (Knowledge and Skills needed for this position)

  • Basic computer skills.
  • Strong basic math, word processing/data entry skills, and written and verbal communication skills.
  • Strong data entry/computer skills.

Desired Qualifications

Required Education:

  • High School Diploma/GED

Experience:

  • 1+ year of data entry experience strongly preferred
  • 2+ years of manufacturing experience preferred

Physical Demands: Able to stand or sit for long periods of time.  Able to lift 25 pounds by self and 50+ pounds with a team lift (i.e. sitting, standing, lifting, bending, reaching, etc)

Compensation: Depending on your work location, the target hourly rate for this position can range from $21.00 - $27.75.  In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience.  To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.