Ingram Micro

Order Management Coordinator (Cloud Business)

Bangkok, Thailand Full time

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Order Management Coordinator - Hybrid role

Position Summary:

  • Process and manage cloud orders
  • Maintain and update order records, contracts and so on.
  • Monitor order status, resolve issues, and ensure timely delivery/activation
  • Work closely with vendors to handle order processing and account provisioning
  • Assist in reporting, tracking sales performance, and operational metrics
  • Support the sales team on order-related inquiries, pricing, and documentation
  • Coordinate with internal teams
  • Ensure compliance with company processes


What you bring to the role:

  • 1-3 years of experience in operations, sales support, and order processing
  • Experience in IT/Cloud/Software business is a plus
  • Detail-oriented with strong accuracy in data entry and documentation
  • Able to work with multiple stakeholders and manage tasks under deadlines
  • Familiarity with Microsoft Excel
  • Basic understanding of cloud products (Microsoft 365/Azure) is preferred
  • Be able to communicate in English