Hitachi vantara corporation

Order Management Administrator (Product)

Zaltbommel, Netherlands Full Time
Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.   

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

The team

The Order Management department is responsible for order processing and managing backlog for Hitachi Vantara´s internal and external customers. The department provides the highest quality of order/backlog management support to all customers, in-country Interface Persons, Global Order Fulfilment, Operating Departments, Purchasing team and Export Control.

The role

The Order Management employee handles all enquiries and requests regarding orders and backlog and updates the Oracle system accurately. The employee proactively provides account representatives and customers with all information on order status and backlog. The employee works according to Hitachi Vantara´s procedures and processes:

  • Carries out order processing and backlog management
  • Reviews and checks incoming orders for technical accuracy and customer requirements
  • Ensures compliance with the export compliance procedures
  • Ensures customer requested delivery dates and conditions are met
  • Expedites critical orders to meet customers’ demands, escalating issues when appropriate
  • Manages order backlog queue in a timely manner and actions queries on orders
  • Participates in and gives professional input to Hitachi Data Systems projects
  • Contact with internal and external customers
  • Contact with CTO-lab, warehouse, Traffic department, Purchasing team, F/A department…

What you’ll bring

  • Higher professional level of work and intellect
  • Fluent in English written and spoken
  • Result and quality driven
  • Proactive nature
  • Customer and service oriented
  • Able to work under pressure
  • A high level of data entry accuracy
  • Problem solving ability and making decisions in a timely manner
  • Able to work as a Team player as well as an individual contributor
  • Flexible and willing to regularly work evenings and weekends.
About us
 
We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.
 
#LI-JS2

 

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.