Elekta

Order Fulfilment Manager – Thailand

Bangkok Full time

Are you a current Elekta employee?  

Please click here to apply through our internal career site Find Jobs - Elekta.

Want to join a team with a mission to improve and save lives?

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

Responsibilities

 

  • Oversee the Order Fulfilment (Order-to-Cash cycle) for both financial and operational aspects, from order entry to clinical go-live.

  • Participate in annual revenue and expense budget planning.

  • Drive efficiency and continuous improvement initiatives, whether self-identified or company driven.

  • Ensure adherence to Elekta’s Customer and Employee Loyalty Culture, closed-loop processes, and related improvements within the OF organization.

  • Maintain effective communication internally (with other departments, functional heads, and Product Supply Centres) and externally (distributors, partners, suppliers, and customers).

  • Strictly follow Elekta Compliance and Policy, ensuring deployment and execution within the team.

  • Provide mentoring, leadership, and career development opportunities for employees within the OF organization.

  • Coordinate import and export shipments, liaising with third-party vendors for customs clearance.

  • Manage project coordination from factories (UK, Beijing, Europe, U.S.) to hospital sites, ensuring timely delivery.

  • Support Asia Pacific & Japan regions as required.

  • Identify and implement logistics process improvements, including stock level calculations and optimal transportation routes.

  • Develop and enhance internal and external processes to meet company objectives.

  • Conduct logistics and financial feasibility studies to support strategic decisions.

  • Manage inventory allocation and reconciliation.

  • Monitoring shipments progress from local and overseas warehouse to customer site

  • Coordinate with courier companies and overseas 3PL providers on a daily basis.

  • Track project implementation progress and develop corrective action plans as needed.

  • Handle Revenue Management Allocation and assist with monthly shipment reports.

  • Prepare shipping invoices, import/export documentation, and banking documents.

  • Perform ad hoc tasks as assigned by the superior.

Relevant Knowledge, skills and competencies

  • Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or related field (Master’s degree is a plus).

  • Minimum 8–10 years of experience in order fulfilment, logistics, supply chain, or project management, with at least 3-5 years in a managerial role.

  • Proven experience in Order-to-Cash processes, revenue forecasting, and backlog management.

  • Strong background in import/export operations, customs clearance, and working with 3PL providers.

  • Experience in project coordination across multiple regions (Asia Pacific, Europe, U.S.) and managing complex installations.

  • Knowledge of international trade regulations, customs processes, and logistics best practices.

  • Experience with Salesforce and Coupa is an advantage.

  • Proficiency in ERP systems (e.g., SAP) and project management tools.

  • Excellent communication and stakeholder management skills (internal and external).

  • Minimum 5 years of project management experience in medical software or hardware implementation is considered an asset and preferred.

  • Fluent in English (written and spoken); additional regional language is an advantage.

  • Strong commitment to compliance and company policies.

  • Hands-on expertise in managing L/C transactions and processes. Exposure

    to healthcare or medical technology is a plus but not required.

  • Exposure to healthcare or medical technology is a plus but not required.