Order Entry Clerk

The Order Entry Clerk I is responsible for receiving and entering customer orders.  The primary duties and responsibilities will be to perform work in accordance to the essential job activities. 

Duties and Responsibilities 

• Receive, enter and process customer orders 
• Process scrap orders 
• Disposition and distribution of denied warranties and customer approved orders 
• Daily log updates 
• Production reporting 
• Assist with training as needed 
• Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed 
• Sort and distribute incoming product 
• Ship confirmation of orders 
• Assist with denied warranties as needed 
• Practice 5S and safety  
• Take appropriate corrective action for continuous quality improvement and customer satisfaction 
• Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed 

Physical Demands 

• Repetitive motion 
• Must be able to lift up to 30 pounds 

Education and Experience Requirements: 

• High School or GED diploma required 
• Proficient in Microsoft Office 
• Basic math and computer skills required 
• Excellent 10 key and typing skills 
• Fluency in English with strong communication skills, written and oral

Internal Qualifications:

• No final warnings
• No more than 6 attendance points
• Efficiency and Quality goal met for previous 3 months
• Must be in current role for 6 months
• Must meet all job description requirements