Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
How will you make your impact
You will be reporting to the Supervisor Logistics, within Operations and working alongside a team of 11 order desk / shipping specialists.
Our microscopes (Transmission Electron Microscopes TEM) are highly configurable, high value items produced at low volume. Managing the configuration and order fulfillment for our microscopes will be part of your responsibilities. In this position you need to possess strong interpersonal skills (verbal/written) on all levels as you are the link between sales & service organization and manufacturing.
Responsibilities
- Configuration acceptance: drive technical validation & mapping of orders for complete systems, order processing, build plan slotting and order confirmation. Our microscopes are built customer specific & can take up around a year before they are built, tested and being shipped.
- Configuration progress tracking & change management: monitor confirmed orders together with extended operations team, in view of ensuring delivery per committed ship date and delivery conditions and/or mitigating issues that impact commitment and/or revenue recognition.
- Shipment preparation: initiate shipment preparation process and coordinate with warehouse and shipping group for timely shipping of customer orders.
- 1st point of contact at Eindhoven OPS for all SSD regions of Thermo Fisher on various issues related to configuration & order Fulfilment in a broad concept, get the info on the order.
- Improvements: Responsible to initiate and support Continuous improvement.
Knowledge, Skills, Abilities
- Bachelor (HBO) in supply chain management / engineering (e.g. logistics, industrial engineering, and management) or career experience that show the vital skills.
- Experience within equipment manufacturing and knowledge of sophisticated production / logistics processes in a global high technological environment.
- Intermediate to advanced Microsoft Office skills. Preferably experience with ERP systems (QAD) and / or CRM (Microsoft Dynamics).
- Knowledge of Customs and Warehousing is preferred..General understanding of how a supply chain works.
- Excellent communication skills in both written and spoken English and Dutch. Excellent interpersonal skills, work pleasantly with people with differing backgrounds and in different departmental and geographical cultures, at various hierarchical levels. Strong customer handling expertise
- Strong analytic capability and a pro-active initiating attitude
- Change-management skills. When changes occur around orders take appropriate action towards all interested parties.
- Drive to get results in place.
- Ability to plan and set priorities.
- Flexible attitude, willing to work after office hours
- Decisively
The package & benefits we offer?
The opportunity to join a world leading serving sciences organization, and to act in an international team of success-minded people is our first benefit! Next to a competitive salary, our package contains a 13th month, holiday allowance, a Bonus Plan, Pension scheme and a Flex Benefits arrangement
Thermo Fisher Scientific is an Equal Opportunity Employer. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.