Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
As the Health IT Process & Workflow Analyst you will::
Engage with Business Owners, Subject Matter Experts (SMEs), and field representatives to understand and document business needs
Facilitate requirements elicitation activities, workshops, and interviews to gather comprehensive information on what an IT system needs to perform
Serve as a liaison between operational stakeholders and technical build teams to ensure a clear and shared understanding of requirements
Conduct thorough workflow analysis to map current-state ("as-is") and design optimized future-state ("to-be") processes for people, systems, and information
Create detailed process maps, workflow diagrams (e.g., using Visio or similar tools), and supporting documentation to address the "how" of a process
Identify system issues, process gaps, and opportunities for improvement and optimization based on analysis and best-practice guidelines
Translate business needs into clear and concise functional requirements for system configuration and development
Support testing activities by providing context on workflows and business requirements to ensure test scripts are comprehensive
Assist in communicating process and system changes to the end-user community
Requirements:
Bachelor’s degree, Master’s preferred for senior or technical leadership roles
A minimum of 3-5 years of experience in business analysis, process improvement, or a related role within a healthcare or IT setting
A foundational understanding of Oracle Health (Cerner) Millennium or a similar enterprise EHR is required to provide context for workflow analysis
Demonstrated expertise in workflow analysis, process mapping (e.g., using BPMN, Visio), and requirements gathering. o Communication: Excellent verbal, written, and visual communication skills, with the ability to facilitate workshops and create clear documentation
Experience working within the DoD, Veteran’s Health Administration (VHA) or Military Hospital System (MHS) a plus
Must be a United States Citizen
Candidates must comply with applicable client requirements, such as immunization and occupational health mandates
Willingness to travel to client sites 25% of the time and perform remote work as needed