Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking an Optimization Program Manager to serve as the primary liaison between the company’s internal departments, finance, operations, engineering teams and an end customer for Space and Power capacity, growth and optimization projects. The Optimization Program Manager involves heavy levels of internal and customer facing communication. The primary objectives are providing excellent project coordination and working with internal and external stakeholders to ensure on-time delivery in accordance with company expectations.
Responsibilities
Drive local market operation PMs for the timely delivery of key elements of project implementation.
Set departmental objectives and report on progress and project milestones.
Handle and resolve risks and problems that are escalated for management attention.
Produce various reports for project implementation and customer service management.
Organize and coordinate all internal organizations for the timely and accurate implementation of large, complex projects.
Interface directly with internal/external customers to communicate implementation schedule, on-going project status, issues and responses to questions. The communication vehicle will be via face-to-face meetings, email, and/or conference calls at regularly scheduled intervals.
Provide post installation support services, trouble resolution, and new service proposals.
Qualifications
Minimum of five (5) years telecom and project management experience required
Bachelors’ Degree or equivalent experience in Telecom and technical or engineering project management required
Salesforce, Smartsheets, and/or Excel experience preferred
Excellent written and verbal communication skills
Effective time management skills
Ability/willingness to operate in a fast-paced, demanding environment
Desire to grow within the company
Analytical/critical thinking ability
Familiarity with Microsoft Office suite (particularly Excel and Word)
Computer acumen
Estimated base salary range: $68,100 - $104,700 USD/annually.
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.