Discover ING Hubs Romania
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.
We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.
Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.
We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.
For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?
The Mission
Broadway application helps ING to gain competitive advantage on the FX market: better client experience to increase revenue, improved hedging capabilities via custom designed algorithms, and improved access to liquidity to create better pricing models. The in-house built high-performance pricing systems and interfaces, together with the vendor-built trading/quoting systems, time-series databases and complex event processing engines are key platforms for the real-time low-latency landscape in scope of the growing Financial Markets domain.
Broadway main activity streams:
- Trading: Pricing & hedging for external- and internal trades.
- Sales: Request for Quotes and streaming prices to clients, and order execution.
- Global Treasury: Service internal clients (Treasury desks and ING entities) for hedging liquidity & risk and/or funding.
Your day to day
As an OPS Functional Engineer in the eFX Capability Team, you will excel in maintaining and enhancing in all aspects the Front-Office Broadway system. This will include analysis, design and test of code changes and close cooperation with the Product Owner and with the Developers to help resolve Production issues, as well as add new features for the system to address various business or regulatory requirements.
As part of a DevOps squad, you will work in a cross-border environment in an Agile/Scrum way, on the backlog prioritized by a Product Owner, business stakeholders and engineers from related teams (Vendor, Murex, Calypso, Regulatory).
The team consists of 7 OPS engineers at a global level (Amsterdam, London and Bucharest) with 3 of them based in Bucharest.
30% Support:
- You are responsible for Level 1 and 2 support of your system - resolving Incidents as they arise, in line with ING’s Incident Management processes. Out of hours support, on rotation basis, is a mandatory part of the role.
- You readily deal with incidents and requests raised by our FO users, and by downstream systems (Murex, Calypso, Orbit).
- Performing Incident, Problem and Change Management, including writing user stories for resolving problems
- You will contribute to discussions concerning opportunities for functional enhancements and operational incidents
70% Delivery and Improvements:
- Design and develop new features from scratch and improve existing ones (testing automation, infrastructure/network topics)
- You participate in business requirements analysis, translate them into functional/technical design, maintain and update the requirements if changes occur (requirement analysis).
- You assist with functional testing for change requests and user stories.
- Work on technical improvements and scripting (automation via Python, monitoring, setting up environments)
- Provide hands-on support to colleagues when investigating production issues/outages.
- Work in an agile environment, based on a lot of research, collaboration and "learn from failure" way of working, with highly impactful deliveries.
- You support the product owner and the squad in managing the backlog by translating and prioritizing the epics into features and, together with the squad, into user stories.
- Liaise with the vendor about environment updates and upgrades (release testing)
What you’ll bring to the team
- Experience: 5+ years of industry experience, preferably in Financial Markets - FX Trading, eFX business
- Tech stack/ knowledge:
- Essential:
- Experience with the entire software lifecycle, from requirement analysis to system/feature delivery
- Experience with automated testing tools (using Python, Playwright, etc) and frameworks (including in-house testing frameworks);
- Designing, testing, and deploying functional requirements
- Comfortable using SQL, Python in your daily activities
- Experience working in an Agile/Scrum framework
- Banking/Financial Markets products/processes knowledge (FX Products)
- Experience as an OPS (BA) Engineer (or similar role DEVOPS) with implementing complex functional solutions with an external vendor
- Nice to have:
- Hands-on knowledge of scripting (Python) or programming languages (Java)
- Experience with automation/configuration management systems (such as Azure DevOps, YAML, etc)
- Incident and backlog management systems, Service-Now, Azure DevOps
- Personal Competencies:
- Genuine team player
- Creative learning and thinking, passion for technology
- Ability to deliver without much supervision
- Proactive behaviour and perpetual energy and drive to improve performance
- Hands-on mentality
- Clear, concise and transparent communicator
- Passion for mentoring junior colleagues
- Foreign languages: English (advanced spoken and written is a must)
- Education: Bachelor’s Degree (or higher) in, preferably, an IT/Financial related field
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