Operations Support Technician

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott means you can do work that matters, grow professionally, and be part of a diverse and inclusive environment where everyone is empowered to succeed.

As an Operations Technician at our Abbott Distribution Center in Machelen, you will play a key front‑line role in ensuring operational excellence and system reliability. You act as the first point of contact for technical support (Level 1 & 2) within the operational environment and towards equipment suppliers.

You will combine hands‑on technical expertise with strong problem‑solving skills, while supporting safe, compliant, and efficient warehouse operations. This role is ideal for someone who enjoys working close to operations, collaborating across teams, and making a real impact on daily performance.

What You’ll Do

Equipment & System Support

• Monitor, maintain, and support operational equipment and systems to ensure optimal performance

• Perform routine inspections, diagnostics, and preventive maintenance

• Troubleshoot technical issues to minimize downtime and operational disruption

• Provide Level 1 & 2 support for systems such as Packsize, Locus, labeling and manual printers

• Act as the first point of contact with suppliers for technical issues and repairs

Compliance & Documentation

• Ensure compliance with Abbott safety standards, EHS requirements, and quality procedures

• Accurately document changes, incidents, and maintenance activities

• Maintain clear and complete records related to system performance and interventions

• Participate in equipment and system validation and qualification activities

Process Improvement & Operational Support

• Support continuous improvement initiatives, including new equipment and process changes

• Assist engineers in investigating and resolving safety, quality, or process deviations

• Perform operational investigations to identify root causes and prevent recurring issues

• Support training of operational experts to strengthen first‑line technical support

• Collaborate closely with cross‑functional teams to meet operational and service targets

• Communicate key information effectively across shifts and departments

What You’ll Bring

• Technical qualification or equivalent hands‑on experience in engineering, industrial technology, or a related field

• Experience in operations, maintenance, or technical support within an industrial or logistics environment

• Strong problem‑solving and analytical skills

• Good knowledge of safety procedures and quality compliance

• Proficiency with relevant tools and systems (e.g. Microsoft Office, Xiam or similar systems)

• Fluent in English and Dutch; French is a strong asset

• Team‑oriented, with the ability to build strong working relationships across functions

• Clear and effective communicator, both verbally and in writing

• Strong attention to detail, accuracy, order, and cleanliness

What We Offer

At Abbott, you can expect:

• A meaningful role in a highly regulated, quality‑driven environment

• Opportunities for professional development and continuous learning

• A collaborative and inclusive workplace culture