Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What do our Operational Support Specialists do?
The Operational Support Specialist will work closely with the district leadership team to increase the productivity as well as the quality of service and profitability of the district. The OS Specialist will also perform responsibilities of a Service Specialist maintaining regularly scheduled route responsibilities, additional work requests, and assisting with open routes.
Building and maintaining good customer relations
Maintaining high service standards at all accounts
Participation in group meetings and account reviews
Completion of independent and group on-going training
Serve as a coach and mentor for Service Specialists
Ability and willingness to work flexible hours
Being an interactive member in team work environment
May require participating in a rotating on-call schedule for off-hours and weekends
What do you need?
Advanced LOB/PNOL knowledge
Excellent problem solving skills
Self discipline to work efficiently without direct supervision
Strong verbal and written communication skills
Handle high dependency customer service issues
Must have proficient district level knowledge
Courteously and effectively interact with a diverse group of coworkers and customers
The ability to identify and solve problems without direct guidance and provide follow through with action steps until resolution is reached
Strong attention to detail and willingness to learn
Excellent organization and time management skills
Must have and express a sense of urgency when dealing with client and partner concerns.
Must have excellent verbal and written communication abilities.
Able to work 40+ hours per week including Saturday’s as needed
Must possess a valid driver’s license
While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.