Planner
1. Create daily trucking plan according to customer's request.
2. Coordinate with subcontractors trucking for delivery order.
3. Coordinate with Control tower for delivery updates Inform customer related to delivery progress.
4. Review driver and vehicles daily checklist.
5. Report and escalate if any issues arise regarding to delivery process.
6. Report and escalate if any issues arise regarding to incident and good's damage.
POD
1. Develops continuous improvement plans to enhance operational efficiency, security and service quality.
2. Monitor the timely return of Proof of Delivery (POD) documents.
3. Check the accuracy of POD information (customer name, address, date, stamp, signature, etc)
4. Scan and file proof of delivery documents.
5. Send POD to customers in timely manners.
6. Collect and file POD delivery receipt from subcon
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