Operations Specialist – Foreign Exchange Services (Late Shift)

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Operations Specialist – Foreign Exchange Services (Late Shift)

This role supports the execution of end-to-end Foreign Exchange operational processes, ensuring all activities are performed in accordance with client mandates, internal control frameworks, and applicable regulatory requirements. The position contributes to the delivery of a robust operational environment by promoting accuracy, timeliness, risk awareness, and process discipline across FX services within BBH.

Working under appropriate supervision while partnering with senior team members and cross-functional stakeholders to maintain operational integrity, support process optimization, and uphold service excellence standards.

The position is fully remote and operates on a late shift schedule from 4:00 p.m. to 12:30 a.m., supporting global market activity and time-sensitive operational requirements. Onboarding and training will be conducted in a hybrid model during standard business hours from 9:00 a.m. to 5:30 p.m.

Core Responsibilities:

• Execute FX operational activities in full compliance with established policies, procedures, and risk and control standards.
• Deliver daily production output in line with defined service level agreements (SLAs), quality benchmarks, and operational timelines.
• Manage competing priorities across multiple workflows while maintaining strong attention to detail and control discipline.
• Produce and validate client reporting and transactional statements in accordance with agreed service frameworks.
• Monitor operational processes to identify exceptions, control gaps, or processing risks, ensuring timely escalation where required.
• Support issue investigation and resolution activities to minimize operational exposure and client impact.
• Maintain working knowledge of FX products, operational processes, and supporting systems infrastructure.
• Respond to internal and external stakeholder queries professionally, ensuring clear, accurate, and timely communication.
• Escalate high-risk, time-sensitive, or high-impact items in accordance with governance and escalation protocols.
• Foster collaborative relationships across operations, risk, technology, and client service functions.

What We Offer:

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
• Contracts for an indefinite period with 3 months’ probation period
• Private medical care
• Life Insurance
• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
• Professional trainings and qualification support
• Wellbeing Program
• Online Social Fund benefit platform
• Social, sport and integration events
• Onboarding Program for new hires

Qualifications:

• Availability to work late shift from 4:00 p.m. to 12:30 a.m., supporting global market activity and time-sensitive operational requirements
• BA/BS degree, and/or equivalent work experience (0-2 years).
• Excellent client service skills.
• Research, analysis and problem resolution skills.
• Fluent in English (C1 Level).
• Attention to details and good organization skills.
• Good knowledge of Microsoft Office; skills in VBA will be an asset.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.