Full-time, Fixed Term position until June 2027
Salary Level HEW 6 + 17% Superannuation
Based at the Bundoora campus, but may be required to work and/or be based at other campuses of the University
About the role
The Operations Senior Officer (WIL) will provide a pivitol role within the STEM College Work Integrated Learning (WIL) Team. Under the direction of the WIL Manager, the Operations Senior Officer (WIL) will coordinate and drive operational and administrative activities. Key tasks will include managing student scholarships, processing invoices, conducting annual documentation reviews, assisting with WIL reporting and maintaining key digital platforms such as Sharepoint and Smartsheets.
The position requires a detail-oriented, proactive and highly organised individual who can effectively coordinate projects, ensure the smooth operation of digital platforms and support the financial aspects of scholarship management and invoicing. The ideal candidate will have a strong ability to collaborate with various stakeholders to enhance the efficiency and effectiveness of the WIL team's business operations.
To be successful in this position, you will have:
Demonstrated experience in financial administration, including the processing of scholarship payments and tracking of invoices. This includes identifying eligibility, liaising with key stakeholders, ensuring timely processing, and resolving any discrepancies.
Proven ability to maintain accurate records and ensure compliance with relevant policies and procedures. This involves high level attention to detail and a commitment to quality assurance in all administrative tasks.
Proficiency in computer software packages, including Smartsheets, Power BI, and Office 365. This includes the ability to effectively understand and utilise these tools to manage projects and analyse data.
Demonstrated experience in managing digital platforms, such as SharePoint, and conducting regular reviews of student-facing documentation. This includes maintaining and updating digital content to ensure it is current and aligned with relevant policies.
Strong project management skills, including the ability to develop, coordinate, and monitor project timelines, deliverables, and milestones. This also involves preparing comprehensive reports and ensuring projects are completed on time and within scope.
Experience in collaborating with internal stakeholders to ensure the accurate collection of Work Integrated Learning (WIL) data and information. This includes ensuring that all data is current and aligns with relevant policies, procedures, and legislation.
Ability to adapt to changing priorities and work effectively in a dynamic, high-volume environment. This includes managing multiple projects simultaneously and meeting tight deadlines under broad direction from the WIL Manager.
Proven ability to work independently and as part of a team.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Group
The STEM College Office Professional staff provide exceptional and efficient support to the College.
The Learning, Teaching and Quality teams support:
• Quality Enhancement
• Learning and Teaching support
The Professional shared services Group delivers service to all four School across five distinct functions:
• Student Lifecycle
• Planning & Operations
• Technical Services
• Program Lifecycle & Governance
• Business Development & Partnerships
Relevant digital solutions – such as Workday – are used by the five teams to streamline processes and drive operational efficiencies. The Group’s end-to-end professional support ensures a consistent approach to the operational and strategic functioning of the College and adherence to University policies and procedures.
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.
Please submit your documents as First_Last Name CV - JR46884 (Eg - John Smith CV - JR46884 )
For further information about this position, please see the Position Description hyperlinked below or contact Mykayla (Talent Acquisition) via email mykayla.mccartin@rmit.edu.au
Please do not submit your application via email.
Position Description - Operations Senior Officer
Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.
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RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.
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