Operations Research Analyst

Operations Research Analyst

Department: Department of Homeland Security

Location(s): Washington, District of Columbia

Salary Range: $102415 - $158322 Per Year

Job Summary: Joining the Secret Service, Office of Strategy, Planning and Innovation, Enterprise Analytics Division will allow you to understand the intricacies and interrelationships among the Secret Service's information systems and how their data relates to the investigative and protective processes. For definitions of terms found in this announcement, please click here.

Major Duties:

• The selectee will serve as an Operations Research Analyst in the Office of Strategy, Planning and Innovation, Enterprise Analytics Division. Typical work assignments include: Leads and participates in a comprehensive range of quantitatively driven studies, including those addressing highly sensitive and critical issues directly impacting the mission of the United States Secret Service. Works with others to manage projects and studies that require new analytical methods and processes beyond standard practices. Analyzes operational activities to determine data and reporting needs, builds and maintains databases and applications, and creates tailored reports and dashboards to support decision-making and organizational improvement. Oversees the design, planning, and implementation of surveys, using advanced methods to ensure accurate and reliable data collection. Prepares and completes briefing materials, such as slides and presentations, using standard software and reporting tools. Apply for this exciting opportunity to impact the United States Secret Service by developing and managing information systems and reports, evaluating statistical analysis, measuring data, and collecting multi-faceted quantitative studies to improve the effectiveness of the Secret Service. This Operations Research Analyst position starts at a salary of $102,415.00, GS-12, step 1 with promotion potential to $158,322.00, GS-13 step 10.

Qualifications: To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying. Applicants must demonstrate that they meet the Basic Requirements AND Minimum Qualification requirements as listed below: BASIC REQUIREMENTS: A. Degree: in operations research; or at least 24 semester hours in a combination of operations research, mathematics, probability, statistics, mathematical logic, science, or subject-matter courses requiring substantial competence in college-level mathematics or statistics. At least 3 of the 24 semester hours must have been in calculus. IN ADDITION TO MEETING THE BASIC REQUIREMENTS ABOVE, YOU MUST ALSO MEET THE FOLLOWING MINIMUM QUALIFICATIONS: You qualify for the GS-12 level (starting salary $102,415.00) if you possess one year of specialized experience equivalent to the GS-11 level performing duties such as: Performing complex quantitative studies on sensitive issues and serving as an expert on analytical teams. Analyzing data and creating reports to support mission performance. Using statistical software to analyze complex data, interpret results, and provide data-driven recommendations. Presenting complex analytical information to diverse audiences. OR Ph.D. or equivalent doctoral degree OR A combination of education and experience may be used to qualify for this position if the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. You qualify for the GS-13 level (starting salary $121,785.00) if you possess one year of specialized experience equivalent to the GS-12 level performing duties such as: Serving as a key resource for analytical teams, advising on the planning, execution, and evaluation of advanced quantitative analyses. Developing data systems, managing and analyzing datasets, and creating reports. Leading advanced statistical studies using innovative tools to evaluate agency initiatives and ensure accurate data collection and analysis. Preparing reports and recommendations for leadership based on findings from specialized studies, new analytical methods, and updated processes. The qualification requirements listed above must be met by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and required documentation as specified in the How to Apply and Required Documents section. PLEASE NOTE: Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. If your materials are not received by the closing date, your application will be evaluated solely on the information available, and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. The application process is as follows: Click the Apply Online button Answer the questions presented in the application and submit the required documents. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. To view the required online questionnaire please visit https://apply.usastaffing.gov/ViewQuestionnaire/12949085. The online questionnaire is required in addition to the USA Hire assessments. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: USA Hire Help. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: USA Hire Reasonable Accommodation To update your application, excluding External Assessment responses, at any time during the announcement open period, return to your USAJOBS. Find your application record and click edit my application. This option will no longer be available once the announcement has closed. For information on what each Announcement Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. We strongly encourage you to apply online. If you cannot apply online, you may contact the APT Talent Management Division at HRSupport@usss.dhs.gov OR by calling (202) 406-6420 between the hours of 9:00 am and 5:30 pm EST (excluding Federal holidays) prior to the closing date of this announcement to receive assistance. The Secret Service provides reasonable accommodation to applicants with disabilities, on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

Application Deadline: 2026-05-14