Operations Manager

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Job Summary:

The Operations Manager will be responsible for overseeing and optimizing various operational functions, with a focus on safety, quality, delivery, cost, and inventory. They will be responsible for championing safety, driving quality, leading production, controlling costs, and managing inventory. The Operations Manager will play a crucial role in the business line as a responsive, capable, agile, and committed leader enabling its customers’ success.

Essential Functions:

• Safety:
  • Act as the safety champion for the business line.
  • Identify and lead safety improvement projects throughout the facility.
• Quality:
  • Drive a quality vision that supports and exceeds customer expectations.
  • Create sustainable structures and processes to support quality improvement opportunities throughout the production processes.
  • Own customer quality scorecards.
  • Implement quality control measures, conduct regular audits, and manage procedures that meet the business line quality standards.
• Production Leadership and Management:
  • Develop and implement strategies to prioritize production activities in line with organizational goals and customer demands.
  • Collaborate with cross-functional teams to ensure seamless coordination and communication in the production process.
  • Lead and manage a team of production supervisors, manufacturing engineers, and supply chain specialists to efficiently meet customer delivery requirements.
  • Lead integration of new product and process development into the production process.
  • Identify and drive accountability for production KPIs (Key Performance Indicators) across the business line.
  • Identify and build a funnel of productivity improvement projects for the business line.
• Forecasting:
  • Aid the Business Line Leader in monthly and quarterly production predictions, identifying key performance indicators and adjusting capacity requirements as needed.
  • Analyze demand trends to proactively adjust capacity and position to the business line to meet evolving demand.
• Continuous Improvement:
  • Lead initiatives for large-scale process improvements and capability enhancements to optimize efficiency, reduce costs, and increase overall productivity.
  • Implement best practices and innovative solutions to enhance operational effectiveness continuously.
• Customer Relations:
  • Cultivate and maintain strong relationships with key customers to understand their needs and expectations.
  • Address customer inquiries, concerns, and feedback promptly, working collaboratively with other departments to ensure customer satisfaction.
• People Development:
  • Assess training needs and develop training plans to meet individual and organizational aspirations.
  • Collaborate with the training manager and production supervisors to implement training programs that enhance skills and competencies, ensuring a highly skilled and motivated workforce.
• Any other duties as assigned by the Business Line Leader or his/her designate.

Qualifications:

• Experience working in a production environment is preferred.
• Experience with ERP systems environment.
• Experience working in a fast-paced, high-mix environment a plus.
• Experience managing a team preferred.
• Proficient with basic computer use (Microsoft Office suite), communication tools (e-mail, instant messages).
• Strong work ethic.
• Highly self-motivated learner.
• Team player with solid problem-solving skills.

Total Rewards

The compensation range for this position is $99,800 - $149,600, depending on experience. This position may be eligible for performance-based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more.

More information on our benefits and rewards can be found on our career page:

https://www.idexcorp.com/careers/our-benefit-and-rewards/

Work Environment & Physical Demands

Work environments and physical demands vary by role and may include:

• Use of personal protective equipment (PPE) or safety gear, provided by STC.
• A combination of seated and standing work; walking for moderate to extended periods.
• Fine motor skills, hand–eye coordination, and visual focus for detailed tasks, including tool use, computer work, or microscope inspection.
• Exposure to repetitive motions; adaptive devices or reasonable accommodation may be provided as needed.
• Deadlines, shifting priorities, and peak workloads that may create a fast-paced environment.

Manufacturing & Production Areas:

• Work performed on the shop floor, in climate-controlled spaces, or clean rooms. Some areas may be noisy, dusty, or warm.
• Mandatory use of job-specific PPE and machine guards.
• Occasional bending, squatting, reaching, and lifting up to 50 lbs.; some roles require pushing loaded carts.

Superior Technical Ceramics Corporation is an equal opportunity employer and offers employment

opportunity to all qualified persons without regard to race, creed, color, religious belief, sex, sexual

orientation, gender identity, age, national origin, ancestry, place of birth, physical or mental disability, or veteran status.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

The compensation range for this position is $99,800.00 - $149,600.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

This posting is for an existing vacancy.

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Artificial intelligence is not used to screen, assess or select applicants.

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