Operations Manager - Hospitals
Cardiff & Vale Hospital | Permanent contract | Full time
Salary Range - £57,000 - £73,000 (depending on experience)
37.5 hours per week
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We are seeking an experienced operational leader to take responsibility for the day-to-day running of our Cardiff Bay Hospital. This is a high-profile role providing visible, accountable leadership to ensure strong operational control, reliable patient flow, and a consistently safe, efficient, and positive experience for patients and staff.
You will lead the site operating model, coordinating clinical and non-clinical teams across the Cardiff Bay & Vale network to ensure lists, clinics, resources, and support services run to plan. Acting as the primary operational interface for consultants, you will drive engagement and rapid issue resolution in a high-volume environment (approaching 200 new outpatient appointments daily).
You will also lead key programme management initiatives, including demand and capacity optimisation, utilisation improvement, and consultant succession planning, working closely with network clinical managers and contributing to the Cardiff & Vale Senior Leadership Team.
You will :-
Act as the key operational liaison for consultants at Cardiff Bay, ensuring timely communication, issue resolution, and alignment of clinical activity with site capability and resources.
Lead consultant succession planning initiatives with clinical leadership and HR to maintain service resilience.
Drive utilisation improvement programmes (outpatients & theatres), delivering measurable gains in efficiency and patient experience.
Act as site lead for business continuity and incident response, ensuring tested plans and effective coordination.
Chair or vice-chair the site Health & Safety forum; lead governance walk-rounds and ensure timely closure of actions.
Coordinate with network clinical managers and consultants to align case mix, templates, and list build to site capability.
Ensure compliance with all relevant legislation and governance standards, including healthcare regulations, employment law, health and safety, data protection, and risk management.
What are we looking for?
Proven experience in operational leadership within a healthcare setting.
Ability to manage high-volume environments and coordinate multidisciplinary teams.
Excellent communication and stakeholder engagement skills.
Knowledge of healthcare regulations and governance standards.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Cardiff Hospital
Nuffield Health Cardiff and Vale Hospitals provide first class private healthcare to the immediate local areas of Cardiff and the Vale of Glamorgan, as well as across South Wales and surrounding regions. Our two hospitals; The Vale Hospital (mainly in-patients) and Cardiff Bay Hospital (day cases) are multi-specialty hospitals which combine the finest consultants, the latest medical technology, with the unrivalled reputation of Nuffield Health. The Vale Hospital is a purpose built, modern hospital located in beautiful surroundings of the Vale of Glamorgan. We provide 27 in-patient rooms within a very tranquil hospital setting and were recently identified as one of the top 30 most technologically advanced hospitals in the world. We host 2 fully digital ultra clean air operating theatres, an excellent physiotherapy department, 24-hour high dependency, surgical and medical RMO cover and exemplary outpatients and diagnostic service.
The patient feedback for our hospital is one of the best within the Nuffield Health estate and this is something our staff and consultants are very proud of.
Join Nuffield Health and create the future you want, today.
Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.
It starts with you.