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POSITION SUMMARY:
The Operations Manager collaborates with all departments within the company to establish and maintain an orderly Operations workflow, solid communication and safe processes while upholding quality standards as set forth by internal and external regulatory and legislative parties. The OM ensures transparency, compliance and cooperation throughout the business in-house as well as with customers, vendors and other external parties. The OM develops, manages, and reports on Operations objectives and targets.
KEY RESPONSIBILITIES:
Emphasize the importance of safety and quality compliance with direct reports, and build it into the culture with direct reports and colleagues within all departments
Monitor workload and reassign tasks to ensure processes are efficient and effective
Conduct annual performance appraisals
Hire and terminate direct reports in conjunction with Director of Operations and Human Resources
Oversee and approve direct report expenses, vacation requests and overtime
Ensure appropriate general training for direct reports
Development of direct reports, identify when additional training and follow up is needed, and takes action to ensure comprehension and compliance
Permanent member of the JHSC
Responsible for ensuring the warehouse facility, vehicles, lab & plant equipment are in compliance with DuBois Health and Safety Standards, along with applicable legislation and regulations
Ensure appropriate safety training for direct reports
Ensure appropriate programs for monitoring plant equipment PM are implemented and followed
Design, develop streamline and implement processes to ensure compliance with stated operations objectives and targets to ensure processes are effective and efficient
Manage the implementation of new and modified processes
Ensure company management system documentation is updated to reflect all changes in these processes
Develop, manage and report on operations objectives and targets
Report to the director on the performance of operations processes
Analyze business processes and economics, establish and maintain a suitable monitoring system for invoicing approval and daily operations
Select and manage carriers that perform work on DuBois assets
Monitor inventory control
Oversee the CC/RA process to ensure problems are resolved in an effective and efficient manner
Oversee CAR process to ensure systemic problems are effectively resolved, action is taken to prevent recurrence and follow up activities are conducted to ensure corrective action are effectively implemented
Manage Continuing Improvement process to ensure efforts are managed according to propriety, are in line with company goals and objectives and are effectively implemented
Attend CMC and CRC meetings, manage corrective action and continual improvement activities as needed from the Quality Manager, resulting from the quality management system review
Assist in any Root Cause Analysis / CAPA / follow up relating to investigations performed by Quality Manager, Demand Delivery Supervisor, or DuBois employee
Provide functional guidance/leadership to the organization in all areas of responsibility and provide strategic counsel to the Director as required on related matters
Perform other such duties or tasks assigned by Director
MINIMUM QUALIFICATIONS:
A minimum of 5 - 7 years previous experience in Logistics, Warehouse Management, Supply Chain or in a similar role. Experience managing/supervising subordinates is required.
Previous experience with a chemical manufacturer or dealing with chemical products
Strong leadership, communication & interpersonal skills
Ability to build and maintain working relationships with all business units
EDUCATION QUALIFICATIONS:
A degree in Operations Management, Business, Science or an similar degree - an equivalent level of experience will be considered in lieu of a degree
DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.