OPERATIONS MANAGER

OPERATIONS MANAGER

Department: Department of the Air Force

Location(s): Yokota Air Base, Japan

Salary Range: $17.33 - $26 Per Hour

Job Summary: About the position: This position is Non-appropriated Fund (NAF) and is located at the Chili's Grill & Bar, Yokota AB, Japan.. This is Regular Full-Time position, guaranteed 35-40 hours a week.

Major Duties:

• The purpose of this position is to supervise Non-Appropriated (NAF) and Indirect Hire Agreement (IHA) employees, in the Front of House (FOH) and Back of House (BOH) that perform work in the operations of Signature/Name Brand restaurants. Accountable for the quality and quantity of work by employees in both FOH and BOH. Ensures safety inspections are current to include facility, fire extinguisher, preventive maintenance, Occupational Safety and Health Administration (OSHA) and other inspections are maintained and documented. Documents and fosters proper maintenance and warehouse practices. Inspects dining, bar, kitchen, grounds (up to 100ft away from building), equipment and tools to ensure proper maintenance and repair are accomplished and/or to identify minor discrepancies and sanitation problems. Performs other related duties as assigned such as, but not limited to, helping cook in the kitchen. Establishes and maintains minimum stock levels of all expendable supplies and amenities to assure adequate inventory of items to prevent shortages. Manages stock of perishable items to ensure that items are used before expiration dates. Establishes and maintains the appropriate security of high value items subject to pilferage. Responsible for warehousing of expendable and non-expendable backup stocks according to generally accepted supply warehousing and safety policies and standards. Assigns, directs and reviews the work of subordinates and evaluates work performance. Unusual problems or circumstances requiring deviation from general guidelines are discussed with supervisors. Inspects completed work for quality and completeness. Provides initial and continuous training for all employees. Monitors operations in assigned area normally in the absence of the General Manager and Assistant Managers, normally at night and on weekends. However, is able to open and close restaurant. Responsible for issuing, receiving and control of cash boxes. Prepares a report of all significant occurrences during the shift. Ensures that only authorized personnel use the facility. Ensures established procedures are followed. Assures patron satisfaction by resolving complaints and other customer problems. Inspects and secures at the end of the shift. Performs other assigned duties. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12856621

Qualifications: Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12/26/2025 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents within the commuting area of Yokota, AB Japan. Legal US residents must possess a social security number. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have progressively responsible experience in a military or civilian food service, preferably with Chili's, which provided knowledge of supervising other personnel. Familiarity with ordering supplies, perishable and non-perishable, and checking in deliveries as well as monthly inventory. Supervision experience should be at a sufficient level to ensure knowledge of how and why tasks are performed and to ensure work is performed efficiently and effectively. Must have sufficient experience in BOH operations, including cooking skills. Must have experience, which demonstrates the ability to communicate effectively and efficiently both orally and in writing; and the ability to deal effectively with individuals or groups to accomplish work/tasks. Must be able to satisfactorily complete a Tier 1 background investigation National Agency Check with Inquiries (NACI).

How to Apply: To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 12/26/2025 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete. It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant . To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .

Application Deadline: 2025-12-26