Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Summary
Reporting to the Manager, Financial Planning & Analysis, the Operations Financial Analyst, Financial Planning & Analysis will be the liaison between Finance and Operations. This role will own the weekly and monthly field reporting, provide ongoing performance analysis and insights, and act as one of the main points of contact for questions from the field related to individual Shack financial performance. Working cross-functionally, the Operations Financial Analyst will help identify performance drivers and improvement opportunities, support pre-opening budgeting, and build durable Excel-based tools and dashboards that improve visibility, consistency, and decision-making across Company Operated Shacks.
Job Responsibilities and Duties
Field Reporting:
Own weekly and monthly Shack performance reporting shared with Operations.
Partner cross-functionally with Ops leadership on reporting to ensure it aligns with current field initiatives.
Develop an end-to-end understanding of the metrics our Operators are held to and become one of the primary contacts for cross-functional questions
Financial Analysis:
Analyze Shack-level financial results, identify drivers, and communicate variances to business partners.
Develop a system to proactively flag underperforming Shacks and collaborate with various leaders on a plan to correct their path.
Support ad-hoc analyses used in strategic decision making, monthly reporting, and/or quarterly earnings
Field P&L Support:
Serve as one of the main points of contact for field questions related to their Shacks financial performance.
Translate financial language and results into operator-relevant understanding and actions.
Build credibility with the field and Operations leadership through kindness, responsiveness, clarity, and practical recommendations
Pre-Opening:
Support the annual budgeting, monthly forecasting, and reporting processes for Pre-Opening Expense.
Knowledge, Skills, Abilities
Strong Excel skills that transalte to building models, dashboards, and repeatable reporting outputs.
Strong communicator and able to engage effectively with stakeholders across varying backgrounds.
Ability to analyze raw data, draw conclusions, and communicate a clear story.
Highly detail-oriented, well organized, and able to handle reoccurring deadlines in conjunction with ad-hoc requests.
Requirements
Education Requirements
Bachelor's Degree
Education or Certificate Details
Finance, Accounting, Economics, Business, or another relavent field
Work Experience
1-2 years
Related Experience
Prior experience in finance, banking, accounting, or another relevant field.
Restaurant/QSR experience or demonstrated understanding of restaurant KPIs and P&L mechanics.
Working knowledge of SQL and/or a data tool (Python, Alteryx, Tableau)
Physical Requirements
Precise hand/eye coordination
Basic keyboarding or other repetitive motions
Operation of heavy equipment or operation of vehicles
Lifting/pushing objects weighing over 10 lbs.
Climbing and working in awkward and cramped positions
Benefits at Shake Shack:
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities
*Eligibility criteria applies
Pay Range - $88,843.75 - $116,656.25Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.