Operations Depository Trust Company (DTC) Settlement Analyst

Location:

4900 Tiedeman Road, Brooklyn Ohio

Job Summary

The Operations Depository Trust Company (DTC) Settlement Analyst is responsible for the accurate and timely settlement of equity, fixed income, repo, options, swaps and futures trades, both US and global, for accounts on the Global Plus system.  

Provides support to department Manager, Section Manager, and Associates to ensure the proper entry, confirmation, settlement, and trade resolution for all facets of Equity and Fixed Income Trading. The individual will assist and support Investment/Trust professionals in a Trust and Investment Management environment.  Additionally, an Analyst researches and resolves reconciling exceptions within set time standards and assists management in making improvements from a manual to an automated environment within this diverse, fast-paced and ever-changing environment. 

Essential Functions:

• Support DTC Settlement:
  • Deliver out sales of securities through the Depository Trust Company according to industry and department deadlines.
  • Settle purchases of securities through the Depository Trust Company according to industry and department deadlines.
  • Resolve settlement problems and issues through analysis and collaboration with both internal and external parties.
  • Balance trade settlement activity through DTC according to department deadlines.
  • Perform the net settlement process with DTC according to department and industry deadlines.
• Responsible for developing and maintaining relationships with multiple stakeholders, including external clients, line of business partners, investment managers, and operations personnel
• Research and resolve issues as they arise
• Take a leadership role in operational projects and client requests
• Update and maintain policies and procedures
• Perform quality control review on team members’ work
• Provide training for new employees and daily guidance to other analysts as assigned by Section Manager
• Research and resolve trade exceptions and failed trades through coordination and follow-up with investment managers and/or brokers and other Investment Ops areas on a timely basis
• Ability to identify issues and effectively research and resolve problems, including definition of root cause
• Act as a back-up to other team members
• Support team with approvals, reversals, and end of day activities
• Ability to handle multiple tasks at the same time, and meet tight trading deadlines
• Perform other duties as assigned; duties, responsibilities, and/or activities may change, or new ones may be assigned at any time with or without notice
• Comply with all KeyBank policies and procedures, including always acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key

Additional Functions

• Participate in Business Reviews and Continuous Improvement initiatives
• Provide problem solving ability as well as support to others with problem solving
• Provide proactive client service
• Work in a team environment and implement continuous improvement initiatives to increase quality, speed and productivity within the department

Education

• Bachelor's degree in Accounting, Finance or business-related area or equivalent work experience

Work Experience

• Bachelor’s Degree or equivalent work experience
• 0+ years minimum experience in the financial services industry (could include internships, involvement in school programs, etc.)
• Investment Operations experience, preferred
• Experience working with Microsoft Office Products (Excel, Word) required
• Basic - Intermediate Excel skills required (VLOOKUP's, Subtotals, etc.)

Skills

• Trade Settlement Execution: Ensures accurate and timely settlement of equity, fixed income, repo, options, swaps, and futures transactions.
• Exception & Break Resolution: Identifies, researches, and resolves trade exceptions, failed trades, and reconciliation breaks quickly and accurately.
• Analytical Thinking: Applies strong analytical skills and attention to detail to evaluate issues, determine root causes, and recommend solutions.
• Stakeholder Relationship Management: Builds effective relationships with investment managers, brokers, internal partners, and external clients to support smooth operations.
• Process & Procedure Management: Updates, maintains, and follows operational policies and procedures while supporting automation and continuous improvement.
• Quality Control Review: Performs reviews on team members’ work to ensure accuracy, consistency, and adherence to standards.
• Training & Knowledge Sharing: Trains new employees and provides daily guidance to analysts to support team development and operational excellence.
• Multitasking & Deadline Management: Manages multiple priorities simultaneously and meets tight trade and settlement deadlines in a fast‑paced environment.
• Client Service Orientation: Provides proactive, high‑quality service to internal and external clients, ensuring timely support and issue resolution.
• Technical Proficiency: Uses Microsoft Excel (VLOOKUP's, Subtotals) and operational systems (e.g., Global Plus) to process, reconcile, and analyze trade data effectively. 

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Work Location Category

• Hybrid (2+ days)

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $48,000.00 - $72,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 01/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

 

 

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