USC

Operations Coordinator (Resource Employee)

Los Angeles, CA - University Park Campus Part time

USC Summer Programs is seeking an Operations Coordinator to help with document processing, managing academic and program field trips, and student worker hiring as we prepare for operations in 2026.  

USC Summer Programs works with USC’s academic units and expert faculty to provide a preview of “freshman year”.  High school students can choose to participate as a resident and stay in USC housing or as a commuter.  USC Summer Programs courses uniquely offer students a connection between their academic interests and professional pursuits through field trips to organizations around Los Angeles and exposure to industry leaders as guest speakers.  Our programs are designed to combine college-level coursework, academic field trips, and structured extracurricular and social activities. USC Summer Programs offers 4-week courses in a variety of subjects from which students choose one course for intense study. Courses are interactive, engaging, and challenging, and students receive 3 units of transferable USC elective credit upon successful completion of the 4-week program.

This seasonal position is a critical part of the Summer Programs Leadership team and ensures the excellent execution of the operations and academic component of USC Summer Programs. This position performs a variety of important daily operational tasks related to admissions, operations, and hiring. The role will also directly manage a team of student workers who will be wholly dedicated to Operations, and will support the communication efforts to / from each class. Given the nature of this position, this role requires the highest level of flexibility, communication, and a positive attitude to both students and peers. 

The position can work remotely part-time in a flexible schedule beginning in late January and will come on as a full-time seasonal resource employee with daily on-campus responsibilities starting in May. 

  

Responsibilities (February-May):

  • Support in collecting immigration materials from international students, requesting I-20s on their behalf, and regularly communicating with them about tasks and deadlines.

  • Provide assistance in student registration and billing. 

  • Help ensure that all staff and faculty are compliant with Youth Protection requirements and HR procedures.

  • Participate in the following operational events -  staff/student worker trainings, student check-in day, International Student Verification, and TB testing.

  • Perform other duties as assigned. 

Responsibilities (May-August):

  • Serve as the operations liaison to faculty, checking in routinely to see what may be needed or what additional support or information could be helpful to provide.   

  • Be part of the Summer Leadership Team, attend all team meetings, and proactively work to share relevant academic/classroom experiences and faculty information with the leadership team.

  • Coordinate academic field trip arrangements for 27+ summer program courses, including but not limited to purchasing tickets, managing lunch arrangements and bus transportation. A priority of this position is to ensure that plans are within each course’s budget.

  • Compose correspondence to lead faculty and instructional team members confirming academic field trip details, as well as share organized details of all plans and expenditures with the AD of Business Operations via shared digital platforms. 

  • Manage the delivery of books and materials to all classrooms prior to the start of classes and throughout the program. Ensure in-class food deliveries/pickups are planned and executed, as needed.

  • Hire, schedule, train, and supervise a team of 15-17 student workers who will serve as operations and academic course liaisons.

  • Keep all receipts digitally organized, ensuring accuracy and expediency of receipt submission via Workday and Concur.

  • Assist in purchasing tickets and arranging transportation for Summer Programs’ weekend, off campus trips (i.e. Disney, Knotts Berry Farm, and Dodgers Stadium). 

  • Provide transportation to students in emergency situations, like going to the hospital or LAX Deferred Inspection.

The hourly rate for this position is $30/hour. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Required Qualifications
Bachelor’s degree
Experience supervising a student staff.
Experience working with youth/young adults.
Comfortable working with others in digital collaborative platforms.
Superior writing and communication skills.
Demonstrated cultural awareness and competency.
Ability to adjust to changing priorities and perform well under pressure.
Demonstrated organizational skills, attention to detail, and ability to work both independently and as part of a team.

Preferred Qualifications
Experience using USC platforms, such as SIS, Workday, Concur

                                                  

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:

https://wd5.myworkday.com/usc/d/inst/1$9925/9925$139456.htmld