GHJ Search and Staffing serves as the recruitment division of GHJ, a prominent national accounting and advisory firm. Our team provides qualified Accounting and Finance professionals on a temporary and permanent basis across a broad range of industries. GHJ’s relationship with our Global Advisory and Accounting Network provides the resources needed to better understand client’s needs, attract a higher caliber of candidates and assess candidate potential.
Overview
This in-office position supports day-to-day service operations and acts as a central point of coordination between clients, field personnel, administrative teams, and leadership. The role is responsible for handling service requests, scheduling, documentation management, billing coordination, and ensuring accuracy across service-related activities in a fast-paced environment.
Key Responsibilities
- Receive and log service requests through various channels (phone, email, online systems)
- Create, track, and close service work orders
- Coordinate scheduling and dispatch of field personnel based on priority and availability
- Review field reports and supporting documentation for completeness and billing readiness
- Assist with invoice processing and submission through client systems
- Support follow-up on outstanding invoices as needed
- Maintain organized and accurate records within internal systems
Qualifications
- Prior experience in service coordination, dispatching, or operational support
- Strong organizational and record-keeping skills
- Familiarity with CRM or work order management platforms
- Effective communication skills in a client-facing environment
- Industry experience is a plus