Operations Commercial Loan Specialist

Pay Range: $19.36 - $25.81

Responsible for performing various duties related to Loan Operations within the Loan Support Department. Tasks include working with complex commercial loan transactions. Functions to include but not limited to loading new loan transactions in the core accounting system and performing account maintenance. Review transactions to ensure accuracy, ensuring proper authority has been obtained, process complex transactions, and ensuring compliance with regulations. Ability to interpret all types of consumer loan documents and complex commercial loan documents. Perform account reconciliations; identify and resolve discrepancies. Provide guidance and ensure resolution to a variety of exceptions relating to loan setup and maintenance.

Education and Experience:

• Associates Degree and/or equivalent business experience preferred
• 2 – 4 years’ experience in related field preferred

Skills and Abilities:

• Self-starter (ie – after initial managerial direction and instruction, candidate is able to complete assigned tasks, identify issues not addressed, and escalate appropriately)
• Strong analytical and problem solving skills. Ability to make recommendations regarding resolution to issues or problems.
• Strong communication skills as evidenced by an ability to effectively interact with all internal and external customers in a professional manner, providing a high level of customer service.
• Strong organizational skills as this role is part of a team that is jointly responsible for task completion. Ability to monitor their own workload, while being an active part of the overall team effort.
• Good understanding of banking practices and knowledge of bank products. Ability to quickly learn and retain product and system specific information/ procedures.
• Proficient in Excel and Word. Ability to competently use supporting systems such as: Nautilus, FiServ, Laser Pro
• The incumbent should have sound knowledge of legal statutes that pertain to commercial lending including contract and UCC l

Unique Job Characteristics and Requirements:

Hours may be different than 8:00 am to 5:00 pm depending on department needs

Tasks Performed:

• 20% Accurately set up new loans in core accounting system.
• 20% Accurately verify loan set up within core accounting system.
• 20% Perform maintenance activities within department guidelines and in accordance with Bank policies.
• 15% Maintain and actively work to resolve any errors related to the booking and maintenance of commercial loans.
• 15% Research, analyze, and resolve complex issues related to commercial loans.
• 10% Other duties as assigned.

Physical Requirements:

• Communicate effectively with internal and/or external customers
• Stationary 75% of time or greater
• Move Objects to Maximum 10 lbs

Why Work at NBT

At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success. 

Wellbeing 

At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. 

Community Involvement 

NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. 

Culture 

NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. 

Career Development 

Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential. 

Total Rewards 

NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.   

Business Stability 

NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan. 

Benefits for Full-Time Employees: 

• Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. 

• Parental Leave: Six weeks of paid leave at 100% of your salary. 

• Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. 

• Dental and Vision Coverage: Ensuring your overall health and well-being. 

• Flexible Spending Accounts: For healthcare and dependent care expenses. 

• Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. 

• Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. 

• Voluntary Benefits: Including hospital, accident, and critical illness coverage. 

• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.

• Adoption Assistance: Supporting your growing family. 

• Tuition Reimbursement: Invest in your education and career growth. 

• Employee Assistance Program (EAP): Access to support and resources. 

• Pet Insurance: For all your furry friends.

• Financial and Banking Services: Various banking services benefits and financial planning assistance. 

Benefits for Part-Time Employees Working 20+ Hours/Week: 

• Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. 

• Dental and Vision Coverage: Ensuring your overall health and well-being.

• Voluntary Benefits: Including hospital, accident, and critical illness coverage.

• Generous Parental Leave: Six weeks of paid leave at 100% of your salary. 

Benefits for All Part-Time Employees: 

• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future

• Paid Sick and Safe Leave: For your health and safety. 

• Employee Assistance Program (EAP): Access to support and resources. 

• Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.