Operations Associate

We’re making good health last life a lifetime

More than 1 billion people globally live with obesity - a major leading indicator of many preventable chronic diseases such as diabetes and heart disease.

Eucalyptus is the digital healthcare scaleup behind “Juniper”, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dieticians, nurses and pharmacists.

Our published clinical research demonstrates that our combined approach to weight management and lifestyle change means that our patients are 4x as likely to lose significant weight through their course of treatment with Juniper than with the medication alone.

In 2026, we will support 1 million patients globally

Eucalyptus launched into Japan in 2024, and have grown to ~1,000 patients with a plan to partner with medical institutions and governments to help 50,000 patients every month, by the end of 2026. We have the track record to do so, having grown our patient base in the UK from just 2,000 patients to nearly 70,000 over the past 18 months.

We've raised over $200M US in funding, growing triple digits every year for the past 3 years while building a financially sustainable business that will support patients for decades to come. These signals are a result of the trust our doctors, and patients, place in the Juniper program to help them drive lifelong change and overcome obesity.

Why Japan?

Obesity is a problem (disease) hiding in plain sight in Japan. The global narrative around Japan being one of the world’s slimmest nations, is often misleading with the World Health Organisation recognising obesity in Asian patients at a BMI of 25, rather than 30 (the standard used for Caucasians). The reason for this is that Asian patients are more likely to develop chronic diseases such as diabetes and cardiovascular disease at lower BMI levels.

20% of Japanese patients every year are being informed of their obesity BMI indication, in annual health checks, but very few are able to complete a sustainable treatment plan. Beauty clinics in Japan have put these medications into the hands of patients who are already within a healthy weight range, and oftentimes underweight. Eucalyptus is here to ensure that the patients who genuinely need these medications are aware, able to afford, and access these medications conveniently, after a lifetime of shame and judgement from society.

Nobody should have to feel ashamed, or impaired by living with obesity. We are all living for longer, but not necessarily better. If we successfully achieve our mission, we have a once in a generation opportunity to fundamentally improve how much people are able to enjoy the last 30-40 years of their life. We don’t think there’s another mission more worth of your time.

About the role

Eucalyptus Japan is looking for an Operations Associate to join our growing Operations team and help establish Eucalyptus as a trusted leader in Japan’s health tech landscape. Reporting to our Operations Lead, you’ll develop and maintain supply plans, manage stock ordering cycles, and ensure reliable, high-quality deliveries to patients across Japan. You’ll work closely with manufacturers, wholesalers, warehouses, and partner clinics to make sure medicines reach patients quickly, safely, and in top condition.

Beyond supply planning, you’ll act as a generalist problem solver - leading initiatives to streamline processes, improve efficiency, and scale our operational capabilities as Eucalyptus Japan grows.

To succeed in this role, you’ll need strong analytical and problem-solving skills, excellent communication, and the ability to coordinate inputs from across multiple functions.

This role is based in Tokyo and is ideal for an operations professional with 2-3 years of experience in supply planning or a related operational function. It’s a great opportunity to join a fast-growing team, build processes from the ground up, and directly contribute to improving healthcare access for patients in Japan.

What you’ll do

• Supply Planning: Develop and maintain supply plans to secure Euc’s inventory position and support sustainable growth
• Stock Ordering & Coordination: Manage stock ordering cycles and collaborate closely with key stakeholders - including manufacturers, wholesalers, warehouses, and partner clinics - to ensure timely and accurate delivery of medicines to patients across Japan
• Capacity Management: Identify and escalate capacity issues (e.g., out-of-stock risks or supply shortages) and recommend corrective actions
• Supplier & Payment Management: Maintain strong relationships with suppliers and oversee smooth payment processes to ensure on-time settlements and operational integrity
• Data Analysts: Leverage data to monitor stock performance and overall operational metrics, identify trends and inefficiencies, and generate actionable insights that drive better forecasting, decision-making, and continuous improvement across the business
• Operational Problem Solving: Act as a generalist across the Operations team to identify bottlenecks, streamline workflows, and drive cross-functional initiatives that improve overall efficiency

About you

• Technically Savvy: You’re confident building and managing supply plans in Excel, tracking key operational metrics, and using data to identify insights and improve processes
• Objective: You seek truth through data and use the best evidence to make decisions
• Proactive communicator: Your words create clarity and momentum; you build inter-team relationships through clarity and empathy
• Reliable: You’ll have ambitious goals and plenty of autonomy - we need someone who thrives in that environment
• Transparent: You challenge respectfully, share insights freely and own your mistakes‍
• A high achiever: You’ve probably been top of your class; this is the place to test yourself

If this gets you excited, let’s talk.

Why Join Euc?

So, why join Eucalyptus?

• We raise the bar - Join a strategic, growth-minded squad that takes ownership, moves with intent, and empowers our global teams. You’ll be surrounded by people who value curiosity, accountability, and the drive to keep improving.
• We will invest in your career  - Get access to learning budgets and mentorship from leaders across Australia, the UK, Germany, and Japan, and collaborate with top-tier teams locally and from South Africa. You’ll also gain global experience with opportunities to move across teams and explore new markets to help you level up in your career.
• We’ll have your back - Beyond the benefits, you’ll join a community that values connection through social clubs, wellness activities, and global collaboration.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.