Operations Assistant

Job Title: Operations Assistant
Department: Med/Surg
Location: Unity Hospital
Hours Per Week: Full-Time, 40 Hours/Week
Schedule: Day Shift

SUMMARY

The Operations Assistant supports the operational activity of the department and provides clerical/receptionist support duties for department and leadership.

RESPONSIBILITIES

• Demonstrates computer proficiency. Knowledge of common software programs (Word, Excel, and PowerPoint). Demonstrates proficiency in computer applications related to Unity Health System (Unet, Kovis, GroupWise). Assists/mentors staff with software education.
• Demonstrates proficiency in automated payroll system. Able to accurately manage KRONOS entries, edits, report generation. Assist staffing coordinator with routine payroll functions.
• Demonstrates knowledge and understanding of UHS payroll policies and practices.
• Responsible to review, respond, and/or triage the Unity Safety Portal submissions. 
• Provide support for the division leadership/management to include, but not limited to, timely and accurate completion of data report generation, management of department correspondence, management of meeting schedules and calendars, departmental file maintenance. Attends meetings and take minutes as required. 
• Responsible for distribution of RAS reports to manager. Demonstrates ability to generate reports/graphs using appropriate formats. Generates reports as requested including budget reports, FTE reports, and Dashboard Reports. 
• In conjunction with division leadership and HR, facilitates the scheduling of interviews and assists with the new hire process. Maintains and updates new hire staff welcome packets.
• Maintains and updates any additions or changes to unit or department policies, procedures, job descriptions, orientation manuals, etc.
• Nursing Admin Only: In conjunction with the Staffing Office coordinator and Managers, assists with management of PTO/vacation/holiday calendar for staff. Assists with scheduling/staffing for Centralized Staffing Office. 
  Corporate and Nursing Admin only: Responsible for being the safety champion as required.
• Care Management Only: Supports manager in coordinating all activities related to Utilization Review throughout the hospital. Coordinates all concurrent and retrospective third party payer review and appeal processes. Maintains database of all third-party payer review activities and generates reports. Staff support to Medical Staff Committee (UM) Keeps track of attendance, membership list, and copies of minutes and agendas.
• Care Management Only: Supports manager in coordinating compliance initiatives within department, Clinical Documentation Management Program and Assignment of Level of Care Program. Coordinates all communication and maintains all correspondence with external review agencies assuring compliance with all Federal and State Regulatory requirements.
• Care Management Only: Coordinates Orientation, Mandatory Education and Time Studies for Care Management Department. Coordinates and facilitates communication with support departments to achieve common goals. (IT, HIM, QI. Compliance, Patient Financial Services, etc).
• Health Reach Only: Supports leadership in coordinating patient transportation including Medicab, Program Car, and RTS activities. Provides coordination and administrative support to the Consumer Advisory Board and Continuous Quality Improvement Committee. Completes and monitors HMIS data entry. Provides support to providers and leadership in HRSA key requirement Hospital and Referral tracking processes. Completes all medical secretary and medical billing functions.

REQUIRED QUALIFICATIONS:

• Demonstrated computer proficiency. Experience in working with Microsoft Office applications and comfort level in working with Excel, PowerPoint and Word. 
• Experience on following systems: Kronos, ANSOS (Nursing only),u.Net, GroupWise, Internet and Intranet. 
• Demonstrated effective communication skills, ability to work independently as well as function in a team. 
• Capable of adapting to changing and fast paced environment. 
• Demonstrated excellent organizational skills. 

PREFERRED QUALIFICATIONS:

• Associate's degree and knowledge of medical terminology preferred. 
• 3-5 years clerical experience in healthcare setting preferred. 

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$19.00 - $25.00Rochester14626

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.