Operations Architect

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

BI Full 6C (T4)

Job Family:

Functional Experts

Job Qualifications:

Skills:

Collaborating, Design, Problem Solving

Certifications:

None

Experience:

10 + years of related experience

US Citizenship Required:

No

Job Description:

We are GDIT, one of the largest IT and mission services providers to the government. We offer our customers the power of choice through a vast cloud ecosystem. 

GDIT is your place. You make it your own by bringing your passion for accelerating the cloud. By owning your opportunity at GDIT, you are helping to ensure our mission is never interrupted. Our work depends on an Operations Architect joining our team to support the Centers for Medicare and Medicaid Services remotely. Work Visa sponsorship will not be provided.

At GDIT, people are our differentiator. As an Operations Architect supporting CMS, you will be trusted to serve as a senior individual‑contributor expert responsible for designing, optimizing, and stabilizing operational processes within one or more programs. You will bring deep functional expertise in operations, hands‑on integration and data conversion knowledge, and a strong track record supporting complex production environments to improve operational performance, reduce risk, and ensure the reliability of operational processes. You will need to possess a Consultant Mindset, demonstrate the ability to see the bigger picture, analyze complex problems to design actionable solutions, drive user adoption and champion continuous improvement. In this role, a typical day will include:

• Designing and optimizing operational architectures, systems, and data flows.
• Developing functional workflows, integration designs, and data conversion strategies across the various teams within a program.
• Translating business requirements into clear functional specifications and solution designs aligned with organizational goals.
• Supporting end‑to‑end SDLC activities, including requirements gathering, design, testing, defect resolution, and production stabilization.
• Troubleshooting and resolving complex operational issues across integrations, conversions, and other operational workflows.
• Executing and enhancing production operations and reporting workflows.
• Supporting the triaging and resolution of incidents for internal and external stakeholders.
• Building dashboards, metrics, and operational reporting using tools to provide transparency and inform leadership decisions.
• Collaborating with cross‑functional technical, data, and business teams to ensure reliable, efficient, and compliant system performance.
• Supporting system releases, cutover readiness, data validations, and post‑deployment stabilization activities.

Required Qualifications

• Bachelor’s degree and 10+ years of relevant hands-on experince.
• 7+ years of experince supporting the Centers for Medicare and Medicaid Services (CMS) programs.
• Expert experince gathering, documenting, and validating functional requirements across diverse stakeholder groups.
• Proficiency using PL/SQL, APIs, XML, and Power BI.
• Hands-on experince working with Salesforce for incident analysis and resolution and other operational-related processes.
• Hands‑on experience designing and executing data conversions, integrations, and batch processing frameworks.
• Proficient with Microsoft Office Suite, including MS Word, MS Excel, and MS PowerPoint.
• Proficient with agile delivery workflows, JIRA, Confluence, and related SDLC tools.
• Experince identifying data quality issues, developing operational dashboards, and delivering data‑driven insights.
• Experince supporting distributed data collection applications and external stakeholder operations.
• Understanding of cloud‑enabled operational architectures (e.g., AWS provisioning frameworks).
• Candidate must be able to obtain Public Trust clearance.
• Candidate must have lived in the United States at least three (3) out of the last five (5) years.

Preferred Qualifications

• Strong analytical and problem‑solving skills.
• SAFe Certification, such as SAFe Practitioner.
• Detail‑oriented problem-solving skills, with the ability to work independently, collaborate with diverse teams, and navigate complex systems to deliver stable, high‑quality outcomes.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results

The likely salary range for this position is $127,500 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans