ProPharmaGroup

Operations Administrator - HYBRID

United Kingdom Full time

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

The Operations Administrator assists with contractor support and payroll functions across daily, weekly and monthly processing cycles.

This is a HYBRID role, with 2 days in our London office.

Main Responsibilities:

  • Manage purchase orders and perform invoicing limit control checks.

  • Coordinate and confirm contract terms and accounting requirements.

  • Ensure hire is properly aligned with correct business entity.

  • Respond to queries relating to SOW’s and costing breakdowns.

  • Perform QuickBase maintenance support including VAT / Finance Fields / Mass data clean up.

  • Conduct internal audits on our CRMs systems.

  • Add and terminate contractors in our internal systems: Planet One, QuickBase, Workday.

  • Supplier and vendor setup.

  • Provide support for month end extra processes.

  • Provide support for the contractor support and compliance team.

  • Administrative support related to Employer of Record processes.

Role Requirements:

  • Thorough knowledge of Microsoft Word, Excel, and Outlook required.

  • Must possess effective written and oral communication skills.

  • Ability to write, type, express or exchange ideas of technical nature by means of spoken word.

  • Ability to convey information/instructions accurately.

  • Ability to receive detailed information through oral or written forms and translate those instructions into physical execution of tasks.

  • Ability to work with minimum supervision.

  • Must be flexible and able to deal quickly and appropriately with individual situations as they arise.

  • Excellent organizational skills.

  • Strong customer service skills.

  • High level of accuracy and attention to detail required.

  • High level of confidentiality required.

  • Ability to develop a good working knowledge of, and comply with, the Standard Operating Procedures of the Company.

  • Must be able to come to the office on a minimum hybrid basis.

  • Preferred: Minimum of English Language and Math’s GCSEs at grade B/5 or equivalent.

  • Experience with vendor management systems is preferred.

  • Experience with mass volume administrative tasks, basic math simulations preferred.

  • Experience working with HRIS systems such as QuickBase, Bullhorn or Workday is preferred.

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We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.

Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***