Position summary:
Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions
during surgical procedures as well as preoperative and postoperative equipment management.
Essential duties & responsibilities: (detailed description)
· Provides clinical surgical support by managing all relevant equipment.
· Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
· Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
· Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
· Maintains knowledge base of equipment and disposable products through Stryker education training
programs.
· Provide physicians and OR personnel with information on new and current products.
· Must be able to accurately and honestly record and report data metrics related to all specific job
functions on a monthly basis.
· Responsible for maintaining up-to-date account information to ensure continuous high levels of
service at the account; including all vendor credentialing required by the account.
· Accurately records and reports all surgical procedure information.
· Adheres to all Stryker and medical facility policies, standards and procedures.
· Analyze and resolve both routine and non-routine product issues expediently using independent
judgment.
· Maintain professional appearance, work ethic, and attitude required by Stryker and the medical
facility.
· Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
· Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage
at other account in and outside your region; other shifts might include on-call, overnight, and
weekends; other accounts might require overnight travel.
o Note: Assigned shifts may change without notice based on account/business needs, this may
include a rotating shift (which is a shift that has rotating/changing days of the week AND start
and end time)
Education & special trainings:
· Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
· Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification
within 6 months of start date and on time yearly renewal
Qualifications & experience:
· Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and
techniques preferred.
· Basic computer skills including Microsoft Office, strong verbal and written communication,
interpersonal, and organizational skills are essential.
· The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding,
high stress situations.
· The ability to provide support/coverage, not only at your assigned account during your assigned shift,
but also on other shifts that need additional support. Note: Assigned shifts may change without notice
based on account/business needs, this may include a rotating shift (which is a shift that has
rotating/changing days of the week AND start and end time)
· The ability to provide on-call services as required by the hospital/account, which may include
overnight and weekends. If the account contract includes on-call services, you must be within 45
minutes driving distance from the account.
· The ability to provide support/coverage at other accounts in other regions, which may include
overnight travel.
Physical & mental requirements:
· Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move
objects.
· Ability to remain standing and/or walking for an extended period of time.
· Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and
finger dexterity.
· Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product
appearance, etc.).
· Excellent analytical skills.
· Excellent interpersonal skills.
· Excellent equipment problem-solving skills.
· Excellent time management skills with ability to use independent judgment and critical thinking
effectively.
· Must be able to explain and generate detailed guidelines and procedures.