Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
It’s not just about having the right technology, it’s about achieving peak performance. Motorola has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance. When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future.
Job Description
- Responsibilities include optimization and support of complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems
- Maintain, optimize, test and document complex communications systems
- Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results
- Perform maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application-related issues
- Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades, or support issues
- Team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations
- Provide weekly reports of activities and accomplishments.
- The Federal System Technologist (FST) is responsible for taking on other duties assigned by their manager to include assistance with LMR installations/repairs/removals on official government vehicles.
Candidate Qualifications:
- Proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges
- Knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN)
- Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment
- Computer literate with proficiency in MS Word, Excel, Outlook, and Access
- Strong self-management skills and interpersonal communication skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams.
- Self-motivated and self-managed to perform the required duties at a distance from direct supervision.
- Ability to solve customer problems quickly during stressful situations
- Excellent communication (oral and written) skills and must also have high sense of urgency, strong work ethic and is results oriented.
- The role involves a significant amount of administrative work, including completing close-out packages, processing documentation, and maintaining accurate project records. Strong reading and writing skills in English are mandatory for this position. Bilingual ability is a plus, but all documentation and communication must be completed in proficient English.
- Associates degree/related technical certificate or 1+ years of networking, IT, or electronics experience.
Candidate Requirements:
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Target Base Salary Range: $70,000 - $90,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
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Basic Requirements
4+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.