With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
We are seeking a dynamic and detail-oriented Onboarding Specialist & Process Engineer to join our Global Markets Business Management team. This role is pivotal in driving process efficiency, optimizing workflows, and supporting onboarding activities across asset classes. You will work closely with business managers; client facing teams and central onboarding teams to design and implement best-in-class processes that enhance operational effectiveness across a growing Pan Africa and International Global Markets Business.Job Description
Key Responsibilities:
Process Mapping & Optimization:
Analyze, document, and improve end-to-end business processes within Global Markets.
Identify inefficiencies and propose solutions to streamline workflows.
Onboarding Support:
Partner with central onboarding teams to ensure smooth client and employee onboarding.
Develop and maintain onboarding frameworks and checklists to reduce friction and improve turnaround times.
Stakeholder Engagement:
Collaborate with asset class business managers, sales & trading, operations, and technology teams to align processes with strategic objectives.
Governance & Reporting:
Maintain accurate process documentation and provide regular updates on improvement initiatives.
Continuous Improvement:
Drive automation opportunities and leverage technology to enhance operational resilience.
Required Competencies & Skills:
Strong business analysis skills with experience in process mapping and re-engineering.
Familiarity with Global Markets products and operations (FX, Fixed Income, Equities, Derivatives).
Excellent problem-solving and analytical abilities.
Ability to manage multiple priorities and deliver under tight deadlines.
Strong communication and stakeholder management skills.
Proficiency in business analyst tools such as Visio or similar process modeling software.
Knowledge of onboarding processes and regulatory requirements is advantageous.
Qualifications & Experience:
Bachelor’s degree in Finance, Business, or related field.
3–5 years’ experience in business analysis, process engineering, or operations within financial services.
Exposure to Global Markets environment preferred.
Onboarding experience (client or procurement) is a plus.
Why Join Us?
Be part of a high-performing team driving operational excellence in a dynamic Global Markets environment.
Opportunity to influence and shape processes that impact the entire business.
Collaborative culture with strong focus on innovation and continuous improvement.
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised