About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.About the Role
The On-Call Server delivers exceptional dining experiences by providing knowledgeable, engaging, and attentive food and beverage service. This role brings the menu to life for guests by expertly describing dishes, preparations, and flavors, while ensuring seamless coordination between the dining room and the kitchen. The Server is part of the Restaurant & Bar team and reports to the Restaurant & Bar Leadership.
What You Will Do
Describe food and beverage menu items with confidence and detail, offering vivid information about flavors, ingredients, origins, and preparation methods.
Enter accurate guest orders, including special requests or dietary needs, using the point‑of‑sale system; coordinate service timing and verify completed orders against guest requests.
Deliver food and beverages promptly to ensure optimal quality and guest satisfaction.
Anticipate guest needs, check in on satisfaction, offer thoughtful suggestions, and respond professionally and urgently to any concerns.
Follow all Four Seasons Work Rules, Standards of Conduct, and safety procedures.
Work collaboratively, professionally, and harmoniously with all team members.
Additional Responsibilities
Assist with taking guest reservations as needed.
Support plating or preparing food items when required.
What You Bring
Two years of food service or related hospitality experience.
High school education or equivalent experience.
Ability to carry and balance trays safely and confidently.
Ability to accurately process cash and credit card transactions.
Strong guest service skills, attention to detail, and professionalism in a fast‑paced environment.
Schedule & Hours
This is an on-call position
Days and times may vary depending on business needs.
What We Offer
Complimentary employee meals
Uniform and dry‑cleaning benefits
Access to wellbeing, learning, and community programs
Want to know more about working for Four Seasons? Visit us at:
You Tube: http://bit.ly/WeAreFS
Facebook: http://bit.ly/WeAreFS_FB
LinkedIn: http://bit.ly/WeAreFS_LI
Twitter: http://bit.ly/WeAreFS_TW
Instagram: http://bit.ly/WeAreFS_IG
See what our employees are saying at: #FSEmployee
Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website:
https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Miscellaneous
US work authorization is required.
Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
Learn more about Four Seasons:
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Candidates must be legally permitted to work in the United States. Applicants without a valid work authorization for the United States may not be considered.
Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf